Bankwest Transaction account [General Discussion]

Having connectivity issues this morning - keep getting the following message 'Sorry, there was a connectivity issue processing your request and we're not able to confirm the payment made. Please check your email for a payment confirmation or check your bank statement to see if your payment has been processed. We apologise for any inconvenience this may cause.'

Anyone else having the same issue?

Yep I've been getting that too
 
Having connectivity issues this morning - keep getting the following message 'Sorry, there was a connectivity issue processing your request and we're not able to confirm the payment made. Please check your email for a payment confirmation or check your bank statement to see if your payment has been processed. We apologise for any inconvenience this may cause.'

Anyone else having the same issue?

My job processed as normal this morning (pre-dawn, EST).
 
Quick question for those of you using Telstra...

On your monthly Telstra bill, do you get each transaction itemised or a daily total? When I was using EA they rolled up 50 daily 1c transactions to a single line of 50c. I am using Telstra at the moment but have no visibility of the bill - it is not mine.

Cheers!
 
Quick question for those of you using Telstra...

On your monthly Telstra bill, do you get each transaction itemised or a daily total? When I was using EA they rolled up 50 daily 1c transactions to a single line of 50c. I am using Telstra at the moment but have no visibility of the bill - it is not mine.

Cheers!

ozmatt - it comes up as separate entries, ie, 50 separate line items, on the Telstra bill. see below for example:

Screenshot 2016-07-16 10.18.38.png
 
Went to branch today with an inlaw (retired, lives hours away).

Asked to downgrade the card..

- you can't downgrade, as you have a basic... (?)
- Only if you have a platinum credit card.... (?)
- We can downgrade you to a pensioner account.... (????)

I mentioned that the card staff was holding said platinum on it, means we cound downgrade!

Long story short:

- Was asked to choose card colour
- what do you usually press when using the account, chq or savings.. (again... ???) (I mentioned Chq)
- When your new card arrives, just shred your current card.

Have they changed the system to auto cancel cards changed in store???
 
Long story short:

- Was asked to choose card colour
- what do you usually press when using the account, chq or savings.. (again... ???) (I mentioned Chq)
- When your new card arrives, just shred your current card.

I'd be concerned about that. The Qantas Bankwest Debit card only comes in Orange for standard and Black for platinum. The cards with colour options are non-Qantas.
 
I'd be concerned about that. The Qantas Bankwest Debit card only comes in Orange for standard and Black for platinum. The cards with colour options are non-Qantas.

Don't stress. Last year I ordered another card via BOB & I was given a choice of colours. I chose black. The card works fine, even though "Qantas" isn't written in the top left corner on the front of the card (or anywhere on the card, for that matter) & it's not orange.

Though, whenever I look at the card (not often, thankfully), I regret that choice.:(
 
Don't stress. Last year I ordered another card via BOB & I was given a choice of colours. I chose black. The card works fine, even though "Qantas" isn't written in the top left corner on the front of the card (or anywhere on the card, for that matter) & it's not orange.

Though, whenever I look at the card (not often, thankfully), I regret that choice.:(

Yep, same here; one of mine is a blue card...
 
Don't stress. Last year I ordered another card via BOB & I was given a choice of colours. I chose black. The card works fine, even though "Qantas" isn't written in the top left corner on the front of the card (or anywhere on the card, for that matter) & it's not orange.

Though, whenever I look at the card (not often, thankfully), I regret that choice.:(

I don't care what colour it is, as long as it churns 5 QFF points per $0.01...:lol:
 
I'm just getting into this. Trying with Optus but it looks like they've got some sort of threshold on how many transactions you can do per day. I got about 8 transactions through in about 20 minutes just after midnight last night. Haven't been able to do any since, I get a message saying "Your payment cannot be processed at this time."

Anyone got guesstimates as to what their criteria are? X per day? No more than X per hour?
 
I'm just getting into this. Trying with Optus but it looks like they've got some sort of threshold on how many transactions you can do per day. I got about 8 transactions through in about 20 minutes just after midnight last night. Haven't been able to do any since, I get a message saying "Your payment cannot be processed at this time."

Anyone got guesstimates as to what their criteria are? X per day? No more than X per hour?

I don't use Optus myself, so I don't have any first-hand knowledge, but my understanding from previous posts made by Optus users is that the limitation is something like "10 transactions per 3 hours".
If that restriction is anything near correct, then Optus isn't going to really be practical for industrial scale use of this method.
As far as I know from reading other's posts, Telstra (my personal favourite) and Energy Australia are the only currently known workable suppliers.
HTH,
J
 
I don't use Optus myself, so I don't have any first-hand knowledge, but my understanding from previous posts made by Optus users is that the limitation is something like "10 transactions per 3 hours".
If that restriction is anything near correct, then Optus isn't going to really be practical for industrial scale use of this method.
As far as I know from reading other's posts, Telstra (my personal favourite) and Energy Australia are the only currently known workable suppliers.
HTH,
J

Appreciate the input. It's entirely possible I got to 10 transactions, as I was doing some testing. It's been a lot longer than 3 hours since my last transaction, but maybe I've been flagged. If it's 10 transactions per 3 hours that's completely workable for me, but I'll do some testing along those lines tomorrow.

My health fund takes payments with a 5 cent minimum. ??Fortunately?? health cover is expensive so I'll be able to rack up 50 of those a day if they don't block me. Fingers crossed as I don't use Telstra or Energy Australia. My energy company wants an invoice number to be entered. =(
 
I don't use Optus myself, so I don't have any first-hand knowledge, but my understanding from previous posts made by Optus users is that the limitation is something like "10 transactions per 3 hours".
If that restriction is anything near correct, then Optus isn't going to really be practical for industrial scale use of this method.
As far as I know from reading other's posts, Telstra (my personal favourite) and Energy Australia are the only currently known workable suppliers.
HTH,
J
10 per day per account is my best guess. Of course some of us have multiple accounts.
 
10 per day per account is my best guess. Of course some of us have multiple accounts.
Thanks for the info. Who thought bundling services would have a downside. Health cover payments look solid for me, I've clocked my 50 for today. That should keep me happy unless I end up with an absurd amount of cards. (I think that might be the proverbial Step 2.) Only have one currently and will look to get more if things are working smoothly. It seems like getting multiple accounts for one person may not be possible any more so I'll have to sign up the wife.
 
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It's been 9 days now, but no replacement card....

Went to branch today with an inlaw (retired, lives hours away).

Asked to downgrade the card..

- you can't downgrade, as you have a basic... (?)
- Only if you have a platinum credit card.... (?)
- We can downgrade you to a pensioner account.... (????)

I mentioned that the card staff was holding said platinum on it, means we cound downgrade!

Long story short:

- Was asked to choose card colour
- what do you usually press when using the account, chq or savings.. (again... ???) (I mentioned Chq)
- When your new card arrives, just shred your current card.

Have they changed the system to auto cancel cards changed in store???
 

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