Bankwest Transaction account [General Discussion]

[thehound]

looks like telstra has had enough too, minimum payment is now $1

Well that's it for me then!! I didn't mind contributing $15 a month to a family member's telstra bill, but my generosity doesn't extend to $1500 a month

 

[Skyring]

Which biller still accepta 1c payment? Happy to pay their bill. Please pm me

The thing has ended. Previously, we had various payees change their methods to eliminate small payments, as Telstra has now done.

But BW still kept paying out their QFF points.

Now the bank itself has woken up, and has cracked down hard on paying bills in arbitrary increments. 1c, a dollar, ten dollars, it doesn't matter; the crime is settling amounts that would normally be paid in a single payment in many.

 

[njba]

Nothing lasts forever. Even the longest, the most glittering reign must come to an end someday.

 

[lilkid28]

Well yes, but until it does, still trying to get as much return as I can without prepaying $1 per transaction. Any retailer with 1c or 10c minimum payment would be still good.

 

[ETA_2022]

Bizarrely, the account's still open a week after BW said it would be closed (13/09).

Could the FOS have had a word with BW, about closing accounts just 5 days after the account holder receives the notification?

This account is still open, 4 weeks after BW said they would close it. They even charged the account keeping fee on Oct 1, so the balance is now -$6.

 

[DnM]

I may have a way for those willing to donate 50c a day to continue 1c transactions. It is early days and I am testing the water with my account first. I will let you know how it goes.

 

[Veeedka]

I may have a way for those willing to donate 50c a day to continue 1c transactions. It is early days and I am testing the water with my account first. I will let you know how it goes.

Interested! Let me know how you go

 

[lilkid28]

Made a few transactions this morning for my account which was still open despite due for closure in mid September. Just logged in and account has been closed.

Any others whose account was still open, and has just been closed today?

 

[Trin Monty]

I may have a way for those willing to donate 50c a day to continue 1c transactions. It is early days and I am testing the water with my account first. I will let you know how it goes.

interested in this as well. please feel free to PM me once you figure it out!

 

[DnM]

The surprise gift from BW on the 5th has been reversed today. It appears that if you moved them across to a different account (leaving the account empty) you will keep the points, but if left in the account deposited they have been reversed.

 

[ramamba]

Such a low act by *ankbest, i'm bitterly disappointed

 

[EestiTiger]

Easy come, easy go...

 

[thehound]

Such a low act by *ankbest, i'm bitterly disappointed

I don't think that reversing points incorrectly credited is a low act, in fact it's very reasonable. Why would you expect to keep points that were accidentally delivered to your QFF account?

If BW wanted to reverse thousands of points earned on transactions made, however, that would be a different matter.

 

[ramamba]

I don't think that reversing points incorrectly credited is a low act, in fact it's very reasonable. Why would you expect to keep points that were accidentally delivered to your QFF account?

i must have forgot to put /sarcasm

 

[flighthacks]

Wonder if I should open another account after they closed mine ........

Tried that. They told me i was indefinitely banned to do so

 

[N860CR]

Tried that. They told me i was indefinitely banned to do so

Snaps for trying!

It does seem bankwest have reversed the accidental bonus. I guess the reversals were declined by Qantas for accounts that didn't have the points anymore.

Hopefully bankwest just accept that this is done and dusted and move on, like the rest of us will.

I believe their intention was to, in fact, remove the points that we had rightly earned on the account. Let's hope they just leave what's done behind us. I'll be the first to start legal action against them should they try it agai

 

[Isochronous]

I stand ready to wage legal jihad against anyone who has their precious QFF stolen from them by Bankwest!

 

[Skyring]

I stand ready to wage legal jihad against anyone who has their precious QFF stolen from them by Bankwest!

Kick 'em when they're down, eh?

 

[N860CR]

Kick 'em when they're down, eh?

They're a bank, not a charity.

For whatever reason they've decided to cease these accounts which they're entitled to do. The lack of communication is frustrating but again they have done all they were required to do, just as we as customers have.

They have again clearly mishandled the closing of these accounts by not managing the transfer of points to Qantas. It does appear that they were trying to reverse something that was earned while fully complying with the terms and conditions of their product (and something they were permitting for a number of years).

There were plenty of people who this bank "kicked while they were down" during the GFC. I can't say I've got any sympathy for a company that really should have known better.

 

[Skyring]

They're a bank, not a charity.

For whatever reason they've decided to cease these accounts which they're entitled to do. The lack of communication is frustrating but again they have done all they were required to do, just as we as customers have.

They have again clearly mishandled the closing of these accounts by not managing the transfer of points to Qantas. It does appear that they were trying to reverse something that was earned while fully complying with the terms and conditions of their product (and something they were permitting for a number of years).

There were plenty of people who this bank "kicked while they were down" during the GFC. I can't say I've got any sympathy for a company that really should have known better.

Not just companies. Consider the original post, to which I responded:

I stand ready to wage legal jihad against anyone who has their precious QFF stolen from them by Bankwest!

Sounds like rubbing salt into the wounds to me!