Platinum to standard is to reduce the deposit amount ($2K per month, not $4K) and standard to platinum is because you want a platinum card - obvious I would have thought.
I can't believe you asked for the same type of card and gave the reason as because I lent it to a relative. I'm surprised they didn't cancel the card you gave to your relative, immediately.
Thanks. I think someone else here used the same reasons. But when you asked to go from platinum to standard, wouldn't they have seen on the system that you already have a standard card?
And vice versa?
So when they send you a second card of the same type, then they would at least enquire about the existing one and then cancel it (or were you just lucky)?
How about the reason for keeping the original platinum card until the "new" standard one arrives?
Surely their system has a series of checks to not allow multiple cards of the same type to be issued to the one account... or like I mentioned, you might have been lucky
I didn't say I lent anything. I said it was with a relative, ie. "the card is safely secured in a bag at my relative's house, who lives interstate and I am not going back there for a few months".