You've clearly made up your mind on this so there's no point debating it.
However quite simply, bankwest closed the accounts not because of a breach (because there wasn't one) but because they wanted to.
If bankwest said months ago "we are closing your accounts because of breach xx_" then we'd be in a different position, however they simply didn't.
This was a poorly executed product on the part of bankwest. That's as simple as it is. Both NAB and American Express have made the same mistake in the past.
I'm surprised Qantas is putting themselves in the middle of this as saying "we are closing your account because a third party tells us you did something that they don't like" is weak, to say the least.
