BNE Plaza Premium Lounge - review

Firentiosi

Junior Member
Joined
Jul 23, 2019
Posts
13
Decided to write this review up to pass some time in the lounge. Flying SQ Y to LHR (yikes) and no status, so picked up a 3 hour pass from Loungepair for ~50 AUD (no affiliation).

As an aside, the new bag drop self-checkin terminals and the CT scanners in security make checkin a breeze. I turned up for when checkin opened and was checked in and through security in fifteen minutes from being dropped off.

Lounge is located above the main dining concourse, adjacent to the ANZ and SQ lounges. I last visited pre-pandemic so interested to see how things had changed.


General appearances and feel
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Lounge was actually quite quiet and peaceful - I checked in at around 2100 on a Sunday and there were plenty of seating options.

As for seating, there were approximately eight seating booths with power points and USB terminals and a small reading light. These were in fair condition - some wear but clean.

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Variety of seating including easy chairs, hard-backed chairs with power points and USBs. Nice soft lighting and lots of room to watch the dining area below.

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Food and beverages
Fairly ropey-looking selection. I recall it being better when I last visited. All of the drinks fountains were off and no draught beer was available.
Dilmah tea selection, standard issue coffee machine and concentrated apple juice/water for non-alcoholic selections.


Beer was Carlton Mid and Great Northern Super Crisp, from the can/bottle.
Some unknown red/white wines: I'm not a wine drinker, so didn't enquire.
Spirits included vodka, Ballantine ('scotch'), Jack Daniels, Sailor Jerrys - bartender offered me a double pour without asking which was nice.

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Food selection

Pretty ropey, to be honest.

Ancient cheeseboard - looked like it had been out the whole day. Little squares of cheddar all dry and cracked, slices of Brie, some unknown soft cheese and a jar of water crackers.

Pasta and pesto (#studentdays)
Some greasy chilli con carne and old rice
Chicken wings with honey sauce - not bad
 

Attachments

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Pictures of the sparse bar


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PP Famous chilli


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Sad salad selection

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Overall

Firstly, sorry for dreadful formatting - first go.

It is a pretty quiet and peaceful place to have a rest. Certainly wouldn't rely on it to fill you up with a dinner. Barebones drinks selection. I think the F&B selection has probably taken a turn for the worse since COVID but could be wrong. Will be interested to see what the PP lounge in LHR is on the way back - I remember it being pretty good!
 
Great writeup. I used to go in there all the time. I don't remember the bar being so sparse?! Overall I remember it being decent. It could get quite crowded though.
 
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- Enjoy unlimited complimentary access to Priority Pass lounges worldwide
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Just read that it will be closing at the end of May
I'd actually say this a good thing. It's been open almost 8 years, will have the lease handed back to BAC and then the aim is to get a new operator in the space. Plaza Premium also had the spa out the back which never reopened post covid so it'll remain to be seen what happens with this smaller space.
 
BNE- Australia's world city. Gotta get that airport a bit more special heading into Olympics
 
BNE- Australia's world city. Gotta get that airport a bit more special heading into Olympics
This is a bit unfair, the lounge will only be closed for a few months before opening under a new operator. The Hong Kong based Plaza Premium group hasn't really grown since covid and continues to shrink so hardly surprising they are dropping Brisbane from their network.
 
Anyone know when exactly(month-wise) this will re-open under whichever new operator? And is this new operator going to be a Priority Pass lounge?
 
Anyone know when exactly(month-wise) this will re-open under whichever new operator? And is this new operator going to be a Priority Pass lounge?
Another website is reporting that it will reopen as an Escape Lounge. It remains to be seen if they'll continue as a PP lounge.

Interestingly and contrary to the incorrect other website, this will actually be the second Escape lounge in QLD as the old Reef Lounge in Cairns was recently renovated and reopened as an Escape lounge earlier this year.
 
Another website is reporting that it will reopen as an Escape Lounge. It remains to be seen if they'll continue as a PP lounge.
Thanks for the info, and fingers crossed(although it doesn't sound good that the Cairns Lounge is not a PP Lounge).

I'll be flying out in September with Jetstar and my AMEX PP cannot be used for dining benefits and now it seems both the BNE Int'l PP Lounges are closing. Not the best preparation for a Jetstar flight of 9 hours!
 
I'll be flying out in September with Jetstar and my AMEX PP cannot be used for dining benefits and now it seems both the BNE Int'l PP Lounges are closing. Not the best preparation for a Jetstar flight of 9 hours!
Just get yourself a Qantas lounge invite either freebie from here or purchase from ozbargain. If you link it to your JQ booking before the expiry date it can still be used after the expiry date.
 
Just get yourself a Qantas lounge invite either freebie from here or purchase from ozbargain. If you link it to your JQ booking before the expiry date it can still be used after the expiry date.
Oh thanks I didn't realise that we can use the invite after the expiry date as long as I link it before expiry👍.
 
The hack only applies for JQ, not QF, but still awesome :)
But what if I booked the flight without putting in my Qantas FF number in the booking? I remembered that since the ticket booked was non-FF earning so I wasn't asked to put in my QF FF# during the booking process(it was logged into my wife's Jetstar Club account to book so the booking definitely doesn't have my QF FF# with it).

In this case am I able to still link the lounge invite to my JQ booking?
 
Looks like Escape Lounge in BNE will be available for PP, LK, DP, etc holders.

@jokes128[/USER] don't worry it'll be all sweet mate re QF Lounge.
Thanks mate for the confirmation and the heads up regarding the Escape Lounge.

Wonder when the Escape Lounge will open in BNE. On their website it just states "coming soon" and no mention that it is available for PP and other holders.

Strange that just checked the Priority Pass website and Plaza Premium Lounge is still listed on the PP website for BNE Int.
 
Per "that" site over at the old AusBT, Plaza Premium has announced they'll be taking over the old Aspire/MyLounge space at Gate 77.

Refer to 'that' site for the source info.
 
Refer to 'that' site for the source info.
That site keeps saying that Brisbane will be the first escape lounge in Australia which is not true as Cairns is already open.
 
Thought I would update this post on my most recent visit to the BNE PP lounge which has moved next to gate 77.

In summary, it is dreadful.

It is in a cordoned off section next to the main walkway - absolutely zero peace and quiet. There is a travelator right outside the area and a cheap black curtain separates you from gate 77. It was hot, loud and noisy.

Bar had coke, coke zero and 7up. Mixers were Cascade tonic and soda water and some ordinary wines. No beers at all available. Small selection of low-grade spirits. Ice had completely melted barring a few cubes in the bucket.

Food reminded me of what I used to eat at student halls in uni.

Miso soup, pasta bake, boiled rice, yellow rice, chickpea curry and some generic 'Asian Noodles'.

Definitely not worth the visit.
 

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