Last night, 2 June, the 155 flight from Melbourne to Auckland. Travelling in J. Allison the CSM (who I have praised before) and Melissa who actually looked after the J Cabin - absolutely outstanding. Two of the loveliest, friendliest, most helpful and efficient FAs I have had the pleasure of being on board with.
on an older aircraft where IFE screens were playing up, seats were not reclining or holding position properly etc, they met every challenge with a genuine attempt to help or a practical solution. On their feet the whole time - didn't rush the service so they could turn off the lights and relax (though I note one or two people who were trying to rest may have preferred that). Clearly lots of WPs and above on board as a few glasses of champagne and J headsets discretely made their way back to the Y cabin. Took security obligations seriously when the pilot / co-pilot stepped out of the coughpit.
Seemed to enjoy their job and the interactions with customers. made it a real pleasure to fly. They also make a mean Bloody Mary...
will leave more direct feedback but hope this gets through too. Thank you Alison and Melissa.
As an aside, this was the first in 3 recent trans-Tasman flights where an amenity kit was handed out. Sadly the same menu I've had recently so some variety would be nice.
