Can't change/reticket a virgin award?

QPProletarian

Member
Joined
Nov 12, 2012
Posts
412
Had a pretty poor experience with the offshore call centre - wanted to add an econ segment to a long haul UA J award.
Flat out you can't change it, then transferred because the person apparently didn't know international.

Then it needs to be cancelled and rebooked (I'm sure the J award space would disappear).

Apparently its in the fare rules but when you click that you get

- "

Fare rules​



We are sorry. We are unable to retrieve the requested fare rules at the moment."
Post automatically merged:

Have just done it as a seperate segment, unsure if UA will through check in BNE.
As I understand I should still get Polaris in SFO (same day arrival J flight) when I do go back in for the same-day econ flight.
 
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