Car Rental USA Towing Costs

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werdnanostaw

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Aug 19, 2010
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I will be renting a car from LAX in a few weeks. I will be using an Australian consolidator to make the booking which, hopefully, means that all the bankrupting (third party liability), very expensive (eg collision damage) and just expensive (eg wheels, glass, underside and roof of vehicle) items are covered.


Super Cover including damage to wheels, glass, underside and roof of vehicle – Zero Excess
Collision Damage coverage which limits potential vehicle damage liability to an excess of approximately USD 0.00.
Lost [sic] Damage Waiver. Presumably they mean Loss Damage Waiver
Theft Protection excluding excess of approximately USD 0.00.
Third Party Liability Insurance for injuries or damages to persons or things outside the vehicle.
Extended Liability Protection.
Supplementary Liability Insurance.
Sales and State Taxes.
Vehicle Licensing Fee (VLF)
Vehicle License Fee: Included in rates.
Unlimited Kilometers.
Basic 24 Hour Roadside Assistance for mechanical breakdown only. Which includes tyre repair and replacement (Service fee of USD45 + TAX), towing costs and glass repair and replacement. (Driver Fault is not covered by basic roadside).



However, there are three items that I'm not sure are covered and one item that I know isn't covered.


1. Loss of use – If you return a rental car with damage, "loss of use" is a dollar amount charged daily by the rental agency while the car is out of service for repair. If you purchase the optional collision damage waiver coverage from the rental agency, loss of use may be covered.


2. Diminution of value – Loss of value of vehicle after an accident


3. Administration fees


Q1. Are these items covered by the Loss Damage Waiver (LDW)?


Q2. If the rental terms and conditions don't include LDW but they do include Collision Damage Waiver (CDW) are these items covered?


4. Basic 24 Hour Roadside Assistance – Towing for breakdown only. Driver Fault is not covered by basic roadside assistance.


Earlier this year I had a blown radiator and had to be towed 80km (160km return for tow truck). It cost RACWA nearly $600 for the tow (say AUD4/km = USD5/mile). My concern is that because most car rental locations are franchises if I have an accident and the car has to be towed 100s or 1000s of miles back to the rental location I could be liable for a very large amount. For example, St Louis to LAX is 1800 miles * USD5/mile = USD9000.


Q3. Is my concern about the vehicle having to be returned to the rental location correct?


Q4. How much does towing cost in USA?


Some companies offer Roadsafe Assistance (RA) – An optional item which covers towing in the event of an accident, lock-out, flat tyre, fuel and battery service during your rental.


I can't find a definitive reference to Roadsafe Assistance but the Oz company call centre told me it costs USD9 + tax + airport surcharge but he couldn't give me any more details. Since I will be renting for 62 days this would be over USD800 (AUD1000).


When I was researching a previous non-taken trip I recall that I found that there was a USD1000 cap on RA towing costs but I can't relocate the reference.


Q5. Is this correct?


I have investigated alternative ways of reducing / removing the risk of towing costs.


My RACWA membership gives me reciprocal membership of the AAA (American Automobile Association). The AAA website indicates that this should provide 3 miles of towing (Whoopee Doo!). I may be able join AAA for about USD60 which would provide 100 miles of towing.


https://www.racq.com.au/travel/holiday-preparation/driving-overseas/overseas-motor-clubs


Welcome AAA Affiliates


I have looked at third party car rental insurance web sites such as https://www.rentalcover.com/. They want AUD556 to provide AUD4000 cover that includes towing after accident. They also include all the items covered by the rental agreement so I would be double paying. If items 1 to 3 aren't covered by LDW or CDW it may be worthwhile taking out this cover.


I have looked at some of the UK car rental insurance web sites that have fantastic rates of say GBP70 for 12 months cover but they won't cover non-EU residents.


Q6. Can you suggest a car rental insurance website that either only covers towing costs or one that covers everything as cheaply as the UK website?


Q7. Can you suggest a US roadside assistance company that would provide the towing cover I (think I) require?
 
I have AAA Plus for towing. Some hire cars do not have spare tyres. AAA is something I find useful.
I book thru Argus for the hire car and my next hire is less of a poverty pack in August.
 
Travel Insurance Direct annual policy has car hire insurance..... Not used but always had as backup in USA...... Just realised I should have used it in OMAHA for flat battery..... Local "pay it forward" helped out!!!!
 
Also rentalcars.com(had another name) booking and ticking boxes had all the inclusions I could see for car hire places cover..... Still asked at USA car rental pickup if wanted to double up on prepaid insurance!
 
We run with Chubb travel insurance thru our insurance broker on an annual basis.
 
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From Chubb PDS:

33 Driving Holiday Pack

33(a) Rental Vehicle ExcessCover to increase the Rental Vehicle Excess limit shown under Section 27 in the Event You becomeliable to pay a Rental Vehicle insurance excess as a result of the theft or collision involving YourRental Vehicle whilst in Your control.$5,000

As far as I am aware there are no excesses to cover when renting in USA so this clause has no effect. The costs I am concerned about are extras.

33(d) Towing Expenses Cover for reasonably incurred towing expenses to return Your Rental Vehicle to the nearest depotwhen You are unfit to drive it by reason of an Accidental Injury or Sickness. $1,000

This provides a limited amount of towing (USD800/USD5/mile = 160 miles. I think tow cost estimate is highly optimistic so distance covered would be less.) ONLY if you are unfit to drive; not if car is damaged in an accident.
 
I take direct insurance on my hire car in the US. If there is an accident I would prefer to leave the problem in the US. Sure I have some additional cover thru paying on a US Citi credit card.
 
We have hire a car to use on a trip next year. Booked through driveawayholidays as recommended by RACWA. Everything on the book and anything that isnt is covered under my RACWA travel insurance
Time will tell if any of it is required but we will be caning the cough of that Mustang while we have it so you never know
hahaha
 
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