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I'd like to see a compulsory, paper-based feedback form collected by QF 24 cabin staff at the end of the QF24 BKK SYD from J passengers for the next six months, that rates the service provided on that flight. Thereby, some comparison could be made between before and after QF change this service to the Finnair lease. Not forgetting that collection of J pax breakfast menu forms immediately before or just after take-off seems a KPI of current practice.

[QUOTE="AviatorPJ, post: 2592737, member: 35317"] I'd like to see a compulsory, paper-based feedback form collected by QF 24 cabin staff at the end of the QF24 BKK SYD from J passengers for the next six months, that rates the service provided on that flight. Thereby, some comparison could be made between before and after QF change this service to the Finnair lease. Not forgetting that collection of J pax breakfast menu forms immediately before or just after take-off seems a KPI of current practice. [/QUOTE]

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