Weather Waiver - AA flight booked via QF Award

[geoffb78]

Hi

My son and I are booked on an AA award flight from Washington DC to Boston on 6 January. We pick up another separately booked JL award flight from there to NRT. These were both booked through the QFF program using QFF points.

AA has today advised that in anticipation of travel interruptions due to winter storm Blair, fee-free changes can be made to our flight from DCA to BOS. However as we booked through QF, I need to contact QF to seek any change. The only thing we could do is depart one day earlier to avoid the weather in DC and be more confident of making our BOS-NRT flight.

Does anyone know if QF will allow a fee free change to a revenue seat given I'm sure there won't be any award seats remaining on 5 January, or whether they'll simply advise me to cancel my award flight and purchase paid seats?

Appreciate any insight ahead of spending hours on hold with QFF.

Thank you

Geoff.

 

[serfty]

Qantas should be able make changes in line with the AA waiver policy.

Travel alerts − Travel information − American Airlines

www.aa.com

Finding someone at QF who has the ability to do so is another matter.

Do you have the AA app loaded? You may be able to make changes using that.

 

[geoffb78]

Qantas should be able make changes in line with the AA waiver policy.

Travel alerts − Travel information − American Airlines

www.aa.com

Finding someone at QF who has the ability to.do so is another matter.

Do you have the AA app loaded? You may be able to make changes using that.

Thanks for this. The AA app directs me to my original booking agent so I cannot do it directly.

 

[serfty]

Thanks for this. The AA app directs me to my original booking agent so I cannot do it directly.

Have you tried calling AA? They may direct you to QF as well, but you can only try.

Here's the AA IRROPS number: Phone: 1 800 843 3447

This page from FlyerTalk may help (use a desktop PC and review the "Wiki/How to/Guide":

IROPS "IRROPS" - OSO, Weather, etc. Affecting AA Flyers (master thread) - FlyerTalk Forums

American Airlines | AAdvantage - IROPS "IRROPS" - OSO, Weather, etc. Affecting AA Flyers (master thread) - Please use this thread to access AA travel policy and resources or OSO, IROPS and other travel disruptions and to discuss the same, announce new sources of disruption such as weather...

www.flyertalk.com

 

[justinbrett]

Thanks for the tip, I’m flying to NY tomorrow and then onwards on QF4 on Sunday night. This could get interesting.