Changing route but keep DSC

[RealtimeY]

I'm currently booked on a MEL-SYD Red e-Deal with DSC and now will also be travelling SYD-AKL the very next day, short enough for it to be a layover.

I want to change it to a MEL-SYD-AKL-SYD and retain the DSC on the booking. What is the best way to do this while paying the least fees?

I originally wanted to cancel the flight for a credit, then rebook online, but I suspect the rebooking page will not allow me to do a multi-city or choose which specific flights I want to travel on for the MEL-SYD-AKL portion, is that correct?

 

[Quickstatus]

The promotional period is 23Mar-28Mar
Any changes outside of the promotional period will cancel any DSC

If you are flying QF both sectors, you can book each sector separately. MEL-SYD one way, SYD-AKL-SYD as a return.

 

[RealtimeY]

The new travel dates would still be within the promotional period 29 Mar - 28 Feb

 

[sudoer]

I want to change it to a MEL-SYD-AKL-SYD and retain the DSC on the booking. What is the best way to do this while paying the least fees?

The only chance of retaining DSC is to call and add the SYD-AKL-SYD legs to your existing MEL-SYD booking.

Any changes outside of the promotional period will cancel any DSC

DSC terms don't always match lived experience.

 

[Quickstatus]

DSC terms don't always match lived experience

I would not rely on a "lived experience" trumping the T&C.

The only chance of retaining DSC is to call and add the SYD-AKL-SYD legs to your existing MEL-SYD booking.

Even if you can add to an existing booking, I can't see why a separate SYD-AKL-SYD can't do the same job especially as MEL-SYD and SYD-AKL-SYD are marketed and operated by the same airline

 

[justinbrett]

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The promotional period is 23Mar-28Mar
Any changes outside of the promotional period will cancel any DSC

If you are flying QF both sectors, you can book each sector separately. MEL-SYD one way, SYD-AKL-SYD as a return.

It means if you change the flight to be outside of the promotion travel window - which is 29 Mar 23 to 28 Feb 24.

You don't get any DSCs for travel with 23 Mar - 28 Mar regardless, it's before the travel window.

There's an FAQ somewhere that explicitly says this, but I don't have the time to look for it.

 

[Quickstatus]

I take the promotion period to be the short booking period

And the travel period to be the longer one that ends in 2024

 

[justinbrett]

I take the promotion period to be the short booking period

There are two sets of dates in the promotion, one set (earlier, shorter) is the booking period, the second is the travel window.

You can't create a new booking outside of the first set of dates, so you have to change one that was already created.

Travel must remain within the travel window to be valid.

If somehow you changed your dates to be within the booking period, you would not earn DSCs, as it's not within the travel window.

 

[Quickstatus]

There are two sets of dates in the promotion, one set (earlier, shorter) is the booking period, the second is the travel window.

My take is there is a promotion period (aka booking period) and a travel period - the one which ends in 2024

 

[justinbrett]

My take is there is a promotion period (aka booking period) and a travel period - the one which ends in 2024

It may be poorly worded but it means what I posted above. You can take it how you like of course, but the way you are taking it does not make any sense.

Note it doesn't say changes outside of the promotion period - it says "change to be outside of the promotion period".

 

[Quickstatus]

change to be outside of the promotion period".

That is definitely poorly worded. I take it to mean any changes after the promotion period. I can't see how a "change to be outside the promotion period" could ever occur in circumstances that are not outside of "change after the promotion period"

Makes sense to me because QF wants customers to purchase fares that are available ONLY during the short promotion period but travel during the travel period. Fares that become available after the promotion period but for travel during the travel period don't count toward SC.

 

[levelnine]

The only chance of retaining DSC is to call and add the SYD-AKL-SYD legs to your existing MEL-SYD booking.

This is the answer. The rest of the replies are just distractions.

The key is you must retain your original PNR. If a new PNR is generated, you'll lose the DSC on the entire booking.

 

[RichardMEL]

If QF won't add the SYD-AKL-SYD sectors, I would cancel TO VOUCHER. the flight credits usually retain the original PNR (and since they don't seem to yet cancel to travelpass it is likely this system is still in place) and use that flight credit for MEL-SYD-AKL v.v. - that SHOULD retain the DSC.

However I agree, the most certain way is getting the new sectors added and the whole thing repriced of course - but only if they'll be able to keep the existing booking (which they should).

 

[justinbrett]

That is definitely poorly worded. I take it to mean any changes after the promotion period. I can't see how a "change to be outside the promotion period" could ever occur in circumstances that are not outside of "change after the promotion period"

Makes sense to me because QF wants customers to purchase fares that are available ONLY during the short promotion period but travel during the travel period. Fares that become available after the promotion period but for travel during the travel period don't count toward SC.

Because you are reading the promotion period to strictly be the March dates.

I can't see where this is explicitly defined, the promotion has two sets of dates, and since we're talking about dates for valid travel, it makes sense that they are referring to the travel dates, not the booking dates.

If they just wanted to say no changes, that's what it would say. It doesn't.

Anyway, this is how it is, feel free to disagree.

 

[justinbrett]

This was the FAQ I was recalling from a previous offer:

What happens if I cancel or change my eligible booking?
Full or part travel of an itinerary is eligible only if you book (regardless of payment date) and travel within the promotional dates. If you cancel your initial qualifying booking or change it to be outside of the eligible travel period, this bonus offer will not apply.

For this offer, the wording in the conditions was identical to above
If you cancel your initial qualifying booking or change it to be outside the promotional period, this bonus offer will not apply.

https://www.qantas.com/jp/en/frequent-flyer/member-specials/double-status-credits-open-feb20.html

 

[encryptededdy]

That is definitely poorly worded. I take it to mean any changes after the promotion period. I can't see how a "change to be outside the promotion period" could ever occur in circumstances that are not outside of "change after the promotion period"

Yeah but "to be" makes no sense when using your interpretation. You can't change "to be" unless unless it's referring to the date of the flights and not the date of booking/change.

 

[RichardMEL]

This was the FAQ I was recalling from a previous offer:

What happens if I cancel or change my eligible booking?
Full or part travel of an itinerary is eligible only if you book (regardless of payment date) and travel within the promotional dates. If you cancel your initial qualifying booking or change it to be outside of the eligible travel period, this bonus offer will not apply.

For this offer, the wording in the conditions was identical to above
If you cancel your initial qualifying booking or change it to be outside the promotional period, this bonus offer will not apply.

https://www.qantas.com/jp/en/frequent-flyer/member-specials/double-status-credits-open-feb20.html

for mine, the interesting wrd there is "initial" which implies you can't do what I suggested - cxl to credit with same PNR and go from there.

If that's the case then my above suggestion wouldn't work - at least per the wording.