eVIPs (sometimes called VIPs or VIPOWs) are system-wide electronic upgrade certificates awarded to Executive Platinum members annually and to qualifying members who reach a multiple of one million lifetime miles - see
Elite Levels for details. Each eVIP can upgrade up to three segments of a one-way trip anywhere AA flies. There is no co-pay for eVIP upgrades from any upgradeable fare and the eVIP can be used to upgrade any passenger - including non-AAdvantage members. eVIP upgrade requests cannot be made online, only over the phone with an agent.
eVIP upgrades to First and Business come out of the A and C
inventory classes, respectively. Any flights originally purchased with I or O fares, and flights between North America and Asia, Europe, India or South America originally purchased with a Q fare, are
not eligible for Upgrade Award redemption.