Half.Half or full waived?
Half.Half or full waived?
So just had the fee charged for my new year.I called twice before being billed and they said no to discount both times. Rang straight after being billed and got $350 back. Note, I did not say I was going to cancel, just the cost was too much for the benefits and I discussed what benefits were of no value to me and they gave me the discount. As I understand it, Aust laws prevent trying to stop a customer cancelling through incentives, so that is why I did not suggest cancelling……. If your current desire is to cancel, then you should be able to be more overt and get the whole $700 back. I have never had that rejected when requested and it is not far past billing date.
So just had the fee charged for my new year.
Called up and was declined any discount. I did ask if they could please follow this up with a supervisor to see if they could offer any discount.
Now waiting on a return phone call from them.
they did call back but i missed their call.I called up and was denied the discount. I called back, got someone else who was happy to process half back.
So made another call,they did call back but i missed their call.
When i have some spare time, i'll try again.
I had a Citi Prestige but had to close it earlier this year due to taking out a mortgage. From memory, "major restuaurants" was actually quite lax - any spend that I made where the merchant classified itself as "eatery" or "dining" seemd to attract the extra bonus points, regardless if it was fine dining at the Sheraton or my local kebab shop. National retailers seemed to be mostly big name stores like Myer, DJ, Kmart, Bunnings, Big W etcHas anyone been able to work out the 2 and 3 point spend categories and where it will work?
I convert to Krisflyer but wife also has the Amex Plat. Citi is slightly better conversion rate at the 2-3 points per $ earn rate (0.8 or 1.2/$ vs 0.75/$).
More interested in the:
1. Major restaurants - is this all restaurants, only chains, expensive restaurants etc
2. National retailers - is this basically anything that's franchised nationally or only the likes of Myer, DJs etc
think i'm comfortable with the other categories, but really unsure on the above so have just been using Amex instead rather than risking it.
thanks for this, good to know.I had a Citi Prestige but had to close it earlier this year due to taking out a mortgage. From memory, "major restuaurants" was actually quite lax - any spend that I made where the merchant classified itself as "eatery" or "dining" seemd to attract the extra bonus points, regardless if it was fine dining at the Sheraton or my local kebab shop. National retailers seemed to be mostly big name stores like Myer, DJ, Kmart, Bunnings, Big W etc
Multiple prestige lounge visits home and overseas including double-ups in Melbourne and Sydney.
Yes that can be done, can also use more than one restaurant in the airport.Does that mean, for example, getting $36 worth of food and drink at one of the restaurants and then heading off to a lounge?
Yes that can be done, can also use more than one restaurant in the airport.
It's opaque cos Citi awards points in a lump sum per statement. But you can generally get an idea of which transactions earned how many points by doing a process of elimination when you get your monthly statement.From memory, there wasn’t a way to tell how many points were awarded per transaction? How is this being verified?