Citi Select concierge?

[albyd]

Hi,

I'm a Citi Select newbie. I've previously held an AMEX Platinum Charge card and enjoyed the concierge service for restaurant bookings etc. I called the main Citi Select number and they gave me another number 1800639607 which sounds like it's Visa's regional Platinum "concierge" centre. I was looking for some help with finding a restaurant and making a booking for NYE in Sydney. Is there a concierge dedicated to Select or "signature" Visa card holders? I'd be surprised if there isn't anything given this is a premium offering over & above Platinum.

Albyd.

 

[gregff]

That seems to be the Visa platinum card concierge number. Select is a Visa signature card and I would have thought that they would have put you through to 1800 233 688, which is the number specified on the Visa signature website.

 

[albyd]

That seems to be the Visa platinum card concierge number. Select is a Visa signature card and I would have thought that they would have put you through to 1800 233 688, which is the number specified on the Visa signature website.

Thanks for that Gregff. I'm surprised I wasn't given that number by the Citi Select staff. Just called them and got through to the same staff member I spoke to yesterday. She confirmed that both numbers will get through to the same call centre that handles both Platinum & Signature concierge. Was nice enough on the phone - although not being Australian based, wasn't sure of some of the landmarks I was talking about. I called Westpac Altitude Concierge & was quite impressed - run out of Sydney. Gives me a bit of a dilemma as I wanted to move to concentrate all my spend on Select given very little difference in KF earn between Altitude AMEX and Select & carry only one card around.