Citibank to airline points transfers

[robbo135]

Has Citi rejigged their rewards interface for transferring to airline partners?

Logged on this morning to transfer points to Asia Miles and the interface has changed and my previously saved Asia Miles details had to be manually input. I received a confirmation email saying points could take up to 28 days to process, past emails said 5 days ( which in practice was pretty much instant). Is this another enhancement?

 

[Hunter4vr]

It definitely looks like they have changed the way you redeem points, the link to the old Citi Rewards page goes nowhere.

The Citi website now says to redeem directly from the Citi Online portal. I'd be very interested to see whether point transfers actually take 28 days now....

 

[robbo135]

Just adding my datapoint with this "new" portal for Asia Miles:

Redeemed points: 3rd July
Points Credited to Asia Miles: 5th July

Thank goodness nowhere near the 28 days stated in the email, although it is longer than before when miles would be credited into Asia Miles only after a few hours.