Combining two booking reference into one

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mark299

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Jun 20, 2011
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I have two international bookings.

One (for the wife) was purchased using points and the other one was purchased (me and my son) using cash (sale tickets).

Each of them had a different reference number. I called the platinum number to try and see if i could combine the two into one reference, but was told that it cannot be done.

They told me they will have a link in the system. But my concern is, the links will be okay for qantas flights, but on AA flights (in the USA), if a flight gets cancelled (which is a high chance in USA) etc, and if we are on different references, we could potentially be on different flights or even sitting seperately?

Has anyone else been in this situation before and any advises?
 
I have exactly the same issue for flights to LAS in October. Mines booked MEL/SYD/LAX/LAS through work, wife is MEL/SYD/LAX on QF FF Points, then LAX/LAS AA on expedia.

No probs with QF to combine PNR's except expedia one.

If there is issues in LAX with expedia, I'll just buy another ticket or hire a car, small concern. So yes, QF can link multi PNR's. Ring back and try again is the best advice.

munitalP
 
Linking PNR's via a notation on the respective PNR's is easy but the link is rather tenuous

Merging PNR's, which is what the OP wants to, do is impossible. It requires the same form of payment in addition to the same routing/class of service etc and would require rebooking

Jeff
 
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...
No probs with QF to combine PNR's except expedia one.
...
If you go into your Qantas bookings using www.qantas.com/yourbooking and look up the 'combined' bookings, does both your and SWMBO show?

As posted by jswong, PNR's have never been 'linkable' or 'combinable'.

What can be done is have a "TCP"¹ appled to each PNR, referencing the other(s). They still need to be accessed separately, but the TCP will show to agents whenever processing/accessing them. Of course, the agent (or entity accessing the booking(s)) needs to notice.

¹ To Complete Party
 
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