"Connection Links" on QF Bookings

[N860CR]

I've booked a few ROK-BNE-ROK and BNE-SYD-BNE tickets that I emailed Qantas about and asked to have "connection links" added into them. ie: Travelling ROK-BNE-SYD-BNE-ROK on 2 tickets. Have done it a few times before and not had any dramas, the link just allows the checkin agent to issue me both boarding passes and take my bag without too many hassles.

Anyway, on this occasion, I got an email back saying "no problem all done", and have now checked my bookings. It seems the reservations have been merged so they're now showing as a booked connection (ie: multi-stop ticket). Problem is, both of the reservations have all of the flights in them. So basically, I have two seperate reservations with each listing the same flights (almost like I've been double ticketed on it).

Worth bringing this to someones attention, or should it just sort itself out? I wouldn't be too worried except for the fact that I hold two bookings for what appears to be the same flights which should throw up some flags.

 

[Mal]

Worth bringing this to someones attention, or should it just sort itself out? I wouldn't be too worried except for the fact that I hold two bookings for what appears to be the same flights which should throw up some flags.

Qantas frequently checks for duplicate reservations, so you'd know pretty soon if they think you have a dup reservation. I think they call when that occurs to find out what is happening (although I have heard of tickets being cancelled as well).

From what you've said, I can't easily tell whether they've duplicated your reservation - although I don't think they have.

Does www.checkmytrip.com show the flights as anything different? (ie informational sectors etc). Also, what appears when you check your ticket on the LAN site:

http://www.lan.com/cgi-bin/recibo_eticket/recibo_eticket.cgi

 

[ozbeachbabe]

I'm almost certain that there is no dupe booking but as both pnr's are linked in Altea (merged if you like) each trip in Amadeus when looking at www.checkmytrip.com shows the other flights from the separate pnr.

The end result is that you still have two separate Amadeus bookings in reservations eg the ROK/BNE/ROK and the BNE/SYD/BNE with each pnr only having been eticketed once.

So in ROK you will receive both boarding passes ROK/BNE/SYD albeit both being from separate pnrs but simply merged in Altea only. Then reverse the process for the return journey. Same same but different.

Cheers

Oz

 

[N860CR]

Yep checkmytrip reveals all, both reservation numbers are listed on the itinerary, however logging in under each reservation brings up two different ticket numbers.

I'm assuming that the additional flights are there as reference only.

Interestingly that when I asked the same of another reservation last week, they still remain seperate with no evidence of a linkage.

 

[notzac]

Try loading up your booking on the BA MMB site - Manage Flight Bookings and Details - British Airways. Reason I suggest doing so is it distinguishes a booked sector from an info sector.

 

[N860CR]

Thank Notzac that's sorted it. BA states "Status For information purposes".

Interesting that a week apart and two different agents do it in two seperate manners - one would think its a standardised procedure.

 

[anat0l]

When QF links PNRs, the "merged" booking effect is pretty normal.

It's important to note that the PNRs aren't really merged (unless it is possible to do such a thing and it is made explicit that this is what has been done); the connection note helps provide a soft guide between PNRs regarding particular circumstances but doesn't guarantee appropriate or desirable action if the worst should happen.

Not that anything bad has happened to me yet. I just linked up a couple of PNRs myself and have done so before; I must admit that there have been a couple of instances in the past where that has been a good thing to do.

 

[N860CR]

I don't make a habit of it... but I fly this route once a fortnight and in the last 18 months have never missed a connection (they're usually through bookings anyway).

I figure the first flight out of SYD at 6:05am isn't too likely to be delayed, and I have close to 2 hours in BNE on the ROK-BNE-SYD legs (QP begins my Sat night pub crawl!).