Contacting JQ about cancelled route SYD-KUL

[Batesy]

Hello folks.
I have a booking for 4 Pax SYD-KUL in November. The JQ call centre cannot provide answers and I want to articulate my concerns about this to JQ via an email. Would anybody know if there is an email address that I can use as the JQ website does not have one??

 

[serfty]

I do not believe JQ publish an email address for such issues. Their "Call Centre" [edit: or Mail] are your only advertised options.

 

[oz_mark]

They have a snail mail address as well.

 

[Batesy]

I wrote to JQ and QFF about my flights to KUL in November, with nothing resolved. There have been some phone discussions but still no outcome.
From what I can tell JQ will have discontinued its service to KUL by then.

Turns out that due to a wedding in November we may need to alter our travel dates.
Has anyone any experience with JQ changing flights or changing destinations considering that JQ have cancelled this route.
I am thinking of asking JQ to get us to Bali instead of KUL and on different dates. Considering that JQ/Qantas group have cancelled the KUL route and I have a confirmed booking with them to KUL will they be flexible in changing both dates and destinations? Any ideas much appreciated.