- Joined
- Jun 4, 2009
- Posts
- 1,804
Hi all,
I have an upcoming trip to Asia, including both a CX and a KA leg ticketed through QF. Although I wasn't able to select seats on these flights through the QF site, I visited the CX site, but was still not able to make any changes - as apparently putting in a request for an aisle seat through QF automatically assigned me a confirmed seat, though I was then unable to change it.
I called CX today to change the allocation. No problems confirming extra legroom seats for myself (QF WP), though the seats I requested for my partner on the same PNR are showing online as 'On Request. Please check at the time of check-in', whereas mine are showing as confirmed. Her requested seats are showing as available on EF, whereas my CX seat is showing as occupied, and my KA seat as blocked (exit row).
Question is, are the 'on request' seats usually honoured where possible (ie blocking the seats to others during online check-in), or are they open to any status pax for selection prior to the flight? These are my first flights on both CX and KA, so I'm not sure how they usually do things!
Many thanks!
Edit: My partner is a QF NB, and we're travelling in O class (yes, no SCs, though comparing the price of a BNE-SYD-HKG return and what we booked that included PEK, the PEK flights are literally free, so I'm not concerned!) CX will only confirm seats for OW status pax and those travelling in Y, B, H, K, L, M, V, W, R, E class, thus the 'request' issue.
I have an upcoming trip to Asia, including both a CX and a KA leg ticketed through QF. Although I wasn't able to select seats on these flights through the QF site, I visited the CX site, but was still not able to make any changes - as apparently putting in a request for an aisle seat through QF automatically assigned me a confirmed seat, though I was then unable to change it.
I called CX today to change the allocation. No problems confirming extra legroom seats for myself (QF WP), though the seats I requested for my partner on the same PNR are showing online as 'On Request. Please check at the time of check-in', whereas mine are showing as confirmed. Her requested seats are showing as available on EF, whereas my CX seat is showing as occupied, and my KA seat as blocked (exit row).
Question is, are the 'on request' seats usually honoured where possible (ie blocking the seats to others during online check-in), or are they open to any status pax for selection prior to the flight? These are my first flights on both CX and KA, so I'm not sure how they usually do things!
Many thanks!
Edit: My partner is a QF NB, and we're travelling in O class (yes, no SCs, though comparing the price of a BNE-SYD-HKG return and what we booked that included PEK, the PEK flights are literally free, so I'm not concerned!) CX will only confirm seats for OW status pax and those travelling in Y, B, H, K, L, M, V, W, R, E class, thus the 'request' issue.
Last edited: