- Joined
- Apr 6, 2018
- Posts
- 2,594
AFF family - we are all affected by ‘The Pandemic‘ (TP as I will not name it in this thread)….residing in MEL (and a retired doctor) I am sensitive to the emotional rollercoaster entailed.
So .. in no way diminishing the seriousness or need for factual information on TP.. this thread is for when you need to read something good happened in the world of TP & travel.
Here is my positive experience from VA yesterday….
Earlier in year had bought Tix x2 for APRIL for family member/partner interstate trip (mix of points and $$). On the day one got ill so their fare placed into travel credit.
This credit then used in part to buy business out/economy back fare for another family member to attend interstate conference with me in BNE
… yesterday (you guessed it - October conference is cancelled).
So.. I rang VA call centre midday yesterday, answered after 3 rings by very helpful Emma and asked ’what are my options?’ … she happily advised because outbound MEL fare was J I am entitled to full cash refund (Who knows or cares what happened to the actual points) and I’ll get this in 48-72hours. It’s almost a grand and more than I outlayed initially…
RESULT.!!
So - have you had a good travel experience in TP.???
PS - This thread is for the (admitedly lean) times we are grateful for current travel-related experiences and my aim is to keep it positive…. Even if this means it may go nowhere and no replies. !!!
So .. in no way diminishing the seriousness or need for factual information on TP.. this thread is for when you need to read something good happened in the world of TP & travel.
Here is my positive experience from VA yesterday….
Earlier in year had bought Tix x2 for APRIL for family member/partner interstate trip (mix of points and $$). On the day one got ill so their fare placed into travel credit.
This credit then used in part to buy business out/economy back fare for another family member to attend interstate conference with me in BNE
… yesterday (you guessed it - October conference is cancelled).
So.. I rang VA call centre midday yesterday, answered after 3 rings by very helpful Emma and asked ’what are my options?’ … she happily advised because outbound MEL fare was J I am entitled to full cash refund (Who knows or cares what happened to the actual points) and I’ll get this in 48-72hours. It’s almost a grand and more than I outlayed initially…
RESULT.!!
So - have you had a good travel experience in TP.???
PS - This thread is for the (admitedly lean) times we are grateful for current travel-related experiences and my aim is to keep it positive…. Even if this means it may go nowhere and no replies. !!!