Disgusting! Virgin Mobile start charging fees

[wxxnxs]

Finally, Virgin mobile will start charging credit card processing fee from Dec 09.:evil: Why every supplier gets addict to charge credit card fees, isn't there not too many competition in the market? I have checked major telecom suppliers, none of them don't charge the fee.:shock: Unbelievable.

 

[yo yo ma]

I have checked major telecom suppliers, none of them don't charge the fee.:shock: Unbelievable.

Both Telstra & Optus charge fees - Telstra is 1% for Visa/Mastercard.

 

[Flashback]

Both Telstra & Optus charge fees - Telstra is 1% for Visa/Mastercard.

That's what he said, they all charge fees.

I have checked major telecom suppliers, none of them don't charge the fee.:shock: Unbelievable.

 

[yo yo ma]

That's what he said, they all charge fees.

Oh yes... I misread the comment

 

[Flashback]

Oh yes... I misread the comment

Thought that was the case, I had to read it twice too :mrgreen:

 

[sampson]

I object to coompanies charging fees for sending the bill. I wonder if I can bill them $25 in admin fees for sending them my payment.
-

 

[lovetravellingoz]

Finally, Virgin mobile will start charging credit card processing fee from Dec 09.:evil: .

Thanks for that.

I was going to prepay several months of my daghters phone account to top up on the Westpac KF double points period ending soon. I might pay an extra few months worth now.

 

[wxxnxs]

Thought that was the case, I had to read it twice too :mrgreen:

May be my English is little bit poor or express too complicated. BTW, English isn't my native language.:mrgreen:

 

[Flashback]

May be my English is little bit poor or express too complicated. BTW, English isn't my native language.:mrgreen:

Well that's just A-OK then!

 

[Travel Guru]

I dont have a problem with companies charging credit card fees, people want it both ways, they want their points but they also want the company to absorb the cost of those points.

You cant have it both ways IMO.

TG

 

[medhead]

I dont have a problem with companies charging credit card fees, people want it both ways, they want their points but they also want the company to absorb the cost of those points.

You cant have it both ways IMO.

TG

Well yeah! of course we want the points. And it isn't really about having it both ways. This is a bit of a chicken and egg situation. But starting at fundamentals. The company offers the points. It is called a loyalty program and the points or whatever are the carrot to get us to spend more with them and hence give them a bigger profit. The company has made a choice to run a loyalty program, of course they should absord the costs, after all they stand to get a bigger profit. If they don't want to pay the cost of a loyalty program then don't run a loyalty program. Really it is the company that is trying to have it both ways, they what us to spend more with them and they want us to pay the cost of getting our loyalty.

edit: of course if we're talking about CC fees, which was my interpretation, then it is really the same situation. The shop decides to accept CCs to get more customers. They should wear the cost. I'm sure they haven't redued their prices because they are passing the CC fees onto the customer.

 

[serfty]

I dont have a problem with companies charging credit card fees, people want it both ways, they want their points but they also want the company to absorb the cost of those points.

OK,

Before CC fees could be charged:

• No additional cost for purchaser
• Retailer would pay a commission to CC service provider.
• retailer would incorporate this in the price.
• Complaints costs were inflated by CC

Now CC fees can be charged:

• Additional cost for purchase goes to retailer
• Retailer still pays a commission to CC service provider.
• retailer incorporates this in the price.
• Complaints costs were inflated by retailer who double dipping.

The problem is, these large companies are seemingly charging the purchaser far more than the CC service provide would be charging the company.

A perfect example is Qantas - purchase a $190 MEL-CBR rt and pay $198 with CC fee.

There is absolutely NO WAY Qantas is paying a 2.4% commission to the CC service providers.

 

[sriver]

One thing that people also forget is that credit card payments are instant. They'll get the money in their bank earning interest straight away, unlike say paying by cheque - the benefits aren't just one way.

 

[dajop]

This has been argued many times. I have no problem with companies charging for CC fee as long as they are reasonable (ie represent the delta between the cost of them processing a CC transaction and processing the cheapest means of payment - BPAY). In theory, the base fee should be for BPAY, then surcharges implemented for cash and CC transactions. The Virgin Mobile fee of 1% does seem to be "reasonable" on this test.


A 2.4% for payment by credit card by big companies like QF is not reasonable - it's a classic case of having it both ways, especially given for companies like QF CC's gave them to direct sell and eliminate huge costs from their business, but won't go there.

 

[wxxnxs]

:evil:

This has been argued many times. I have no problem with companies charging for CC fee as long as they are reasonable (ie represent the delta between the cost of them processing a CC transaction and processing the cheapest means of payment - BPAY). In theory, the base fee should be for BPAY, then surcharges implemented for cash and CC transactions. The Virgin Mobile fee of 1% does seem to be "reasonable" on this test.


A 2.4% for payment by credit card by big companies like QF is not reasonable - it's a classic case of having it both ways, especially given for companies like QF CC's gave them to direct sell and eliminate huge costs from their business, but won't go there.

Well I agree it's reasonable to add CC fee for some low profit margin industry, but like telecom, airlines and fashion retail shops (Tarocash, Marcs recently) these high profit industry, I certainly believe they have already add such fees on their products, why would consumers should suffer to pay those fees again in order to increase their revenue.

 

[Dave Noble]

The credit card companies don't help

They now do varying charges depending on the type of card with "premium" cardssuch as gold/platinum having higher merchant fees yet now the credit card companies are giving these so called premium cards to virtually anyone with a pulse and a job

If people want to have points et al , they shouldn't expect the retailers to pay for the costs of the card. If not wanting to pay the extra fee to virgin, just use a non credit card payment form

 

[Alanslegal]

Regardless of the business type, I still feel that retailers (and many do) should absorb or more importantly factor in the costs of these credit cards fees/surcharges in their all inclusive final pricing. And yes, we can should get our points!