D
Deleted member 81437
Guest
Let me preface by saying I understand that in the end the T&C are pretty airtight and those take precedence. No matter what the company is covered by numerous clauses. However, I do feel as though this has been very dodgy and unfair. Perhaps you all will disagree, but I just wanted to write my short experience.
I signed up for a Platinum card with the 350k per $3000 spend bonus offer. I made over $300k this year as a sole trader which is considered income by the ATO and I will be expecting to pay around $120k in income tax (not capital gains) this year. However said income does not come directly from an employer on a regular basis and is withdrawn as I see fit.
I was instantly accepted no questions asked.
I spent $3000 (actually closer to $6000) and was credited with the points.
The day AFTER I was credited with the points and paid off the card (early) including the $1450 membership fee, they suspended my account.
I spent at Woolworths, Apple, Computer Shops, David Jones, Google, Taxi, Subscriptions, Etc. Fees from $4 to $750. Pretty legitimate and no gift cards, money equivalents, etc. I bought TWO iPhones for me and my partner which they directly queried and requested invoices for.
I submitted all requested documents showing I made an eligible income and described/detailed it. I asked them to speak directly to my accountant and they refused. The man I spoke with was at all times nice and respectful, but uncompromising.
They cancelled the card and the points and fee are forfeit. They referred to point 14.4 of the membership agreement that allows them to do so.
It feels as those I was in some sense "induced" to spend due to the $3000 spending requirement and then after that was fulfilled they don't want to give me the points. I could have made those purchases on another one of my credit cards and received points through them, or not made the purchases at all.
I understand that I am beholden to the T&C and which do provide for this kind of situation, but it seems to me that although they may have legal cover to act like this, it doesn't really pass the common sense or fairness tests.
What do you think ?
I signed up for a Platinum card with the 350k per $3000 spend bonus offer. I made over $300k this year as a sole trader which is considered income by the ATO and I will be expecting to pay around $120k in income tax (not capital gains) this year. However said income does not come directly from an employer on a regular basis and is withdrawn as I see fit.
I was instantly accepted no questions asked.
I spent $3000 (actually closer to $6000) and was credited with the points.
The day AFTER I was credited with the points and paid off the card (early) including the $1450 membership fee, they suspended my account.
I spent at Woolworths, Apple, Computer Shops, David Jones, Google, Taxi, Subscriptions, Etc. Fees from $4 to $750. Pretty legitimate and no gift cards, money equivalents, etc. I bought TWO iPhones for me and my partner which they directly queried and requested invoices for.
I submitted all requested documents showing I made an eligible income and described/detailed it. I asked them to speak directly to my accountant and they refused. The man I spoke with was at all times nice and respectful, but uncompromising.
They cancelled the card and the points and fee are forfeit. They referred to point 14.4 of the membership agreement that allows them to do so.
It feels as those I was in some sense "induced" to spend due to the $3000 spending requirement and then after that was fulfilled they don't want to give me the points. I could have made those purchases on another one of my credit cards and received points through them, or not made the purchases at all.
I understand that I am beholden to the T&C and which do provide for this kind of situation, but it seems to me that although they may have legal cover to act like this, it doesn't really pass the common sense or fairness tests.
What do you think ?
Last edited by a moderator:
