Flight upgrade cancelled?!

[Ben174]

Hi GuysSo flying Singapore to Mel in about 2 hours time and in the lounge as i type this.I have a PremEcon fare booked, and put upgrade request on. About 6am this morning i went to check my booking and saw my flight had changed from Prem Econ to the BUsiness (U) fare and i selected seat 22B.I get to the airport, and they print my ticket as a seat in Prem Econ and say the flight is full and thye have no record of awarding my upgrade !?!?I looked on Expert flyer, the Business cabin seems full, but theres 2 empty seats in First. Would they have cancelled an upgrade wthout notice to sell another business fare? Can anyone see the loads on this flight? I know i didnt pay for BUsiness, so cant complain all that much as i am getting the seat i did book, however still a bit bummed!

 

[serfty]

I would have done an OLCI as soon as I saw a Business class seat available. At least then you would be able to present tangible proof.

 

[Mal]

Have you checked your FF balance to see if points have been deducted/credited?

 

[Ben174]

Oh good thinking Serfty! Damn it ! Expert Flyer says J has at least 1 seat available and First Has seat available. However when questioning what happened at check in, they said flight is at capacity and all J seats taken?

Guess theres not much else that can be done is there? Is this normal that these things can just be cancelled?

 

[blackcat20]

That happened to me at JFK; logged on and was able to select a business seat, but on check in was told J was full and was given a boarding pass for Y...

 

[simongr]

All part of the new improved upgrade experience...

 

[medhead]

Not really new and improved. I experience being able to select a J seat April 2011 but was given a PE seat on check in, this was from Y so still an upgrade.


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