My wife is a Velocity Platimum member and we wanting to book flights from Brisbane to the Chicago leaving in June/July, However, as Virgin Australia & United haven't yet announced their arrangement we don't know what to do or where to try booking. Our choices at the moment appear to be to book either through Air Canada (current partner airline) or United Airlines. Air Canada offers a quick flight time but as soon as we try to stopover in Vancouver the price escalates about 2.5 times. With United flights, as they don't fly from Brisbane, the flight to Sydney is operated by either Qantas or Jetstar. Therefore we're unlikely to get any Velocity credits for that part of the journey. Nor can we be sure if the Platinum membership gets us into the departure lounge in Sydney. In fact no one in the Velocity service centre seems to know anything. Does anyone have any suggestions?
An alternative idea was to take advantage of the Luftansa/Swiss RTW airfare but the only agent that seems to be promoting this fare states that unless they have previously booked flights for a customer, they are unable to offer any help. Apparently they have insufficient staff to take on any increased customer volumes. Seems like a strange way to do business!
An alternative idea was to take advantage of the Luftansa/Swiss RTW airfare but the only agent that seems to be promoting this fare states that unless they have previously booked flights for a customer, they are unable to offer any help. Apparently they have insufficient staff to take on any increased customer volumes. Seems like a strange way to do business!