Seriously, is FlyBuys the very worst website you have to deal with in internet history? Here's how it goes for me using all the latest Chrome browser…
Got to website
Sign-In button appears momentarily, then disappears again immediately
Click the menu button to get Sign-In back
Chrome automatically populates data - good
Click Sign-In
Website stalls completely and does nothing
Turn off adblocker and reload
Website loads 2-factor screen to enter phone SMS-code - really? This is not a bank FFS. I'm not trying to break into Fort Knox here. This is a bloody grocery shopping loyalty point scheme worth virtually nothing
Enter stupid code sent to phone
Finally logged in
Look for information to find which Velocity account is linked. Can't find it anywhere. Doesn't exist.
Call Flybuys to ask and wait on phone for an hour to be answered
CSR tells me yep, that info isn't on website anywhere and can only be ascertained by calling them.
De-linking can also only be done by calling because the links on website are all broken to Velocity and don't work anymore
Same for linking, broken links to Velocity. Cannot log-in to Velocity from Flybuys as directed to.
This has to be the most broken and coughtastic website ever conceived. They should just scrap entirely the current version and revert back to the old school one they had before without any of the awful animation cough all over it, but no doubt their web designers are teenagers who think image trumps substance every time, so we end up with websites that look great but don't work. Form follows function is so last century. YOLO dudes. Rock on!
The best part of it all is it took so long to resolve all this cough, the offer for 500 bonus points for turning on auto-transfer expired before I could use it. I did actually turn it on, but then FlyBuys helpfully disabled it again without telling me through all the velocity account shenanigans. Can't be coughd now. If they wanna make this cough this hard to do, then it's not worth the pain and suffering.
