Frequent Flyer Concierge - Feedback Thread

[admin]

This thread is intended to help improve the Concierge service by providing constructive feedback​

Gold and Platinum members, please request your 10% or 15% discount via the AFF member lounge

LEARN MORE & FIND SEATS
​

How does Concierge work?

Our team of expert Reward Seat Consultants can save you countless hours and help you avoid spending money on cash flights.

• We maximise the value of your points and work with you get the best flight experience by finding reward seats for you and your loved ones.
• With step-by-step booking instructions, you’ll use your points to fly in style.
• Additionally, we offer one-on-one consultations via Google Meet to customise your trip, answer any questions, and assist with points bookings.

LEARN MORE & FIND SEATS


If you have any questions or constructive feedback about Concierge please feel free to post them here.​

 

[nomadscientist]

Newbie here - searched this forum but couldn't find an answer to this problem yet:

I'm trying to fill out the Concierge form but after entering dates for a multi-city enquiry, I get

Error - Create Quote API call failed

I tried multiple dates and both sites (Point Hacks & AFF Concierge), but always get this error. Any advice?

 

[Captain Halliday]

Newbie here - searched this forum but couldn't find an answer to this problem yet:

I'm trying to fill out the Concierge form but after entering dates for a multi-city enquiry, I get

Error - Create Quote API call failed

I tried multiple dates and both sites (Point Hacks & AFF Concierge), but always get this error. Any advice?

Calling @admin to the white courtesy phone.

 

[Frequent Flyer Concierge]

Newbie here - searched this forum but couldn't find an answer to this problem yet:

I'm trying to fill out the Concierge form but after entering dates for a multi-city enquiry, I get

Error - Create Quote API call failed

I tried multiple dates and both sites (Point Hacks & AFF Concierge), but always get this error. Any advice?

Hi @nomadscientist

We're having a look at what's causing this issue, and we'll get back to you shortly