Is this what you were after? This, or a variation of it, has been posted previously in other threads.
"In reference to StGeorge Amplify Rewards Signature account number xx_xx_X
Dr Ralph
Wollongong NSW 2500
September xx, 20xx
St.George Customer Solutions via online complaint form
Dear Sir/Madam,
I refer to the account I opened with StGeorge in March xx_X, note the following as part of the terms of the offering of 150,000 bonus points when spending $12,000 and specifically state that StGeorge is in breach of contract:
‘The bonus Amplify Points will be added to your points balance within 12 weeks of the eligible spend criteria being met’
I reached the $12,000 spend required in the statement ending May 5, but the bonus points have not yet been credited to my account. To comply with the contractual terms, StGeorge should have awarded the 150,000 bonus points by the end of July at the latest. Therefore StGeorge is in breach of the terms of the agreement entered into. I regard this breach as a very serious matter as this was a term that I specifically relied upon when entering into the agreement and therefore could be construed as a condition. You would be aware that a breach of a condition gives rise to the opportunity for me to terminate the contract and seek damages.
Please advise what actions you will take to remedy this breach and what compensation you offer as a result of your conduct in breaching the agreement.
Yours sincerely,
Dr Ralph."
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This would be the damages you should seek.
