Just had an interesting experience with a reward booking that I thought people here might like to hear about. I was looking for PER-MEL flights in November, but there was no availability at a time that would work for us. Out of curiosity, I looked at PER-CBR for the same day. One of the options was for PER-CBR via MEL (same no of points as PER-MEL, just a nominal additional amount of taxes, say ~$25). I didn't understand why there would be reward seats available for PER-MEL-CBR, but not on the PER-MEL leg alone.
I rang the call centre (who answered immediately on a Saturday, very impressive when compared with the experience of calling Qantas). They couldn't explain why no reward seats were showing up for PER-MEL when they were available for PER-MEL-CBR. They did however confirm that I could get my bag short checked to MEL and just forfeit the MEL-CBR leg. Based on that, I've booked PER-MEL-CBR. Hope it goes smoothly. Wish me luck.
I rang the call centre (who answered immediately on a Saturday, very impressive when compared with the experience of calling Qantas). They couldn't explain why no reward seats were showing up for PER-MEL when they were available for PER-MEL-CBR. They did however confirm that I could get my bag short checked to MEL and just forfeit the MEL-CBR leg. Based on that, I've booked PER-MEL-CBR. Hope it goes smoothly. Wish me luck.