How am I supposed to know this is genuine?

[BD1959]

OK... trying again ...


So I'm paranoid about clicking on links in emails where I am unsure of the origin (especially on work laptop) - too many instances lately of this leading to files being encrypted and then being held to ransome.

I received this email yesterday and immediately two things are odd:

1. The sender domain (surveynet.com) is different to the IT help domain (ergostrategy.com.au)
2. There is absolutely no evidence "Qantas" know anything about me - no points balance, status etc



How am I supposed to know this is genuine?

Regards,

BD

 

[medhead]

scam...
IMO

 

[TheInsider]

Why would it be a scam? Does it ask for a PIN or a lot of personal information?

Honestly don't know if it is or not.

 

[UP4014]

I think genuine.

 

[medhead]

Why would it be a scam? Does it ask for a PIN or a lot of personal information?

Honestly don't know if it is or not.

How do you reach that conclusion. who knows what happens when clicking on the link. Inconsistent email addresses. The use of the qantas logo is questionable, my previous contracted surveys have been fairly clearly branded as the survey company. For legit emails you will be asked for personal identifying details. Unbelievably large prize for a survey. what is the mid year extravaganza giving away? 1 million points. Is some targetted limited survey going to give away 40% of the big mid year promo?

Edit: Those are some of my warning signs when assessing these things, FWIW. I could be wrong.

 

[marki]

OK... trying again ...


So I'm paranoid about clicking on links in emails where I am unsure of the origin (especially on work laptop) - too many instances lately of this leading to files being encrypted and then being held to ransome.

I received this email yesterday and immediately two things are odd:

1. The sender domain (surveynet.com) is different to the IT help domain (ergostrategy.com.au)
2. There is absolutely no evidence "Qantas" know anything about me - no points balance, status etc

View attachment 72449

How am I supposed to know this is genuine?

Regards,

BD

Encrypt your Hard drive now yourself nobody else can then touch ur drive!! Not even a link

 

[BD1959]

Encrypt your Hard drive now yourself nobody else can then touch ur drive!! Not even a link

Our SOP is drive encryption - and mine is encrypted - but:

1. Others at my company have still had issues with Cryptolocker-style attacks - not sure if theirs abided by our IT policies
2. The attack seeks and encrypts anything with a suitable file extension available on the network (not just the hard-drive)
3. I've yet to see a reliable anti-virus site which recommends disk encryption as a means of preventing ransomware attacks

Regards,

BD

 

[Buzzard]

I don't click links to enter such competitions.
The minute chance of winning does not entice me enough to chance something evil not happening.

 

[BD1959]

The link itself goes off to a 3rd domain - the one whose address is exposed below the link.

That's 3 separate domain names from within the one email .. very suss, unprofessional structure to email.

If this *IS* geniune then Qantas is in serious trouble getting mobs like this to represent them.

Email deleted - and I'll raise this via a PM to RR.

Regards,

BD

 

[vetrade]

I rate it as suspect which means it does not pass my "I must be 100% sure who it's from before I open it" test
The header on the email is "From: Qantas [[email protected]]". I expect anything genuine from QF to be from @qantas.com or @qantas.com.au
I wouldn't think anything from surveynetwork, even if legitimate, would be entitled to have the "Qantas" descriptor.

 

[harvyk]

Whilst survey emails don't actually come from Qantas itself, it also looks a little bit too dodgy to be genuine from Qantas. Typically QF put in some degree of formatting in their emails.

The more valid question however is the risk vs reward. You are unsure if this is genuine or a scam, and if it is a scam you are opening yourself up to all sorts of ID theft / malware issues. Where as if it is real all you would get is a chance at some points. It is unsolicited, not in the usual format for an email from QF, high risk of issues if it is a scam and minimal reward if it's not, personally I wouldn't be taking the risk.

 

[BD1959]

personally I wouldn't be taking the risk.

Such is the level of (lack of) trust, I've deleted the email.

This of itself should be of concern to Qantas if they have indeed paid this company to conduct such a survey.

As I stated above, I've raised the concern with Red Roo - up to Qantas as to whether they are happy to be (mis)represented in this way.

Regards,

BD

 

[harvyk]

Such is the level of (lack of) trust, I've deleted the email.

This of itself should be of concern to Qantas if they have indeed paid this company to conduct such a survey.

As I stated above, I've raised the concern with Red Roo - up to Qantas as to whether they are happy to be (mis)represented in this way.

Regards,

BD

Good move, also that'll teach me to get called away from my computer mid-typing a reply...

 

[Anna]

If it's a scam, it's a poor effort because it bombed me out as soon as I wouldn't give my exact age. Up to that point the questions were identical to previous QF surveys that I've done.

Tbh I hadn't noticed the reward for doing it. I was more interested in giving QF the feedback about why 3 of my 4 next int trips are with other airlines.

 

[Mal]

Eww. May not be fake, but very unprofessional.

 

[ric_melb]

Just had a guy ring ABC774. Appears he got this email or similar. After completion was asked to call a 1900 number, to answer some more questions, which he did. Twenty minutes later at $4.50 a minute he came to the realisation he was being scammed. I would suggest deleting this email, and not clicking on any links.

 

[BD1959]

Just had a guy ring ABC774. Appears he got this email or similar. After completion was asked to call a 1900 number, to answer some more questions, which he did. Twenty minutes later at $4.50 a minute he came to the realisation he was being scammed. I would suggest deleting this email, and not clicking on any links.

Thanks ric_melb,

Any indication from the call/ABC that Qantas were across this?

Regards,

BD

 

[Anna]

Up to the point where I got bombed out, I was getting the impression that the survey was about whether it is useful to QF to be part of OW.

 

[harvyk]

Just had a guy ring ABC774. Appears he got this email or similar. After completion was asked to call a 1900 number, to answer some more questions, which he did. Twenty minutes later at $4.50 a minute he came to the realisation he was being scammed. I would suggest deleting this email, and not clicking on any links.

It took him $90 to realize that a 1900 number at the end of a survey is a scam?

 

[Freq Flier 2013]

It took him $90 to realize that a 1900 number at the end of a survey is a scam?

Qantas does condition its customers that a long wait is required for any phone conversation