Property: HH Queenstown
Date: July 2021, 3+1 night
Status: Diamond
Booked: King Hilton
Received: King Deluxe Lakeview
e-upgrade: $68 to Wakatipu Suite, $139 to Relaxation Room (with outdoor hot tub)
Just returned from Hilton Resort Queenstown few days ago from a 4 night stay, also as a Diamond Member. You didn't miss out much. I booked the base room, and 1 day before check-in, I got upgraded to the Deluxe Lakeview, and then requested an e-upgrade to Wakatipu Suite for $68 per night x 3 nights (from base room it was a $100 per night bid/offer). From photos and your description, in fact, I don't think the Wakatipu Suite is really worth it. It basically is almost the same size except for a closed door to the bedroom, and an extra TV in the bedroom. I had 2 separate bookings for 3 nights and 1 night. The Mrs wanted to try the Relaxation Room with the outdoor tub, which I requested during check-in, which they wanted $139, no choice but to say yes for the Mrs.
Breakfast and coffee tax is also enforced, to which we just declined and stuck to the continental option, as we were happy with lighter breakfast, still a good spread, with the hot self-serve waffles good enough.
There wasn't hot water on first night and the morning after, to which we raised upon checking out, and got the $139 relaxation room upgrade waived.
Overall, the stay was OK, it didn't exceed our expectations, but probably will stay again as I hold the Hilton Aspire card which gives an extra 14 points per $ spend.
