Novotel CBR
Am Accor Platinum
Stayed Sunday night 13 March 16, (Sunday of long weekend)
Room booked: Standard King
Upgrade: yes, to suite
Welcome drink: yes
VIP: yes, note and free bottle of water
Late check out: not offered, not needed
VIP check in: I stood on the carpet, no acknowledgement of status on check in except for the handing over of my welcome envelope
General: Attitude and service greatly improved from my last stay. All good, would stay again easily