I’m not an AFF member but I would be if...

[Nitro6333]

I’m one of these unfortunates who have fallen foul of Qantas re ticketing issues and lost several flights from an OWA U redemption.

If I were a Gold member of AFF is there any way you can put me in contact with someone in Qantas reservations who actually knows what they are doing?
I’ve literally made hundreds of calls to Qantas over the last 3 weeks sent hundreds of emails and even pleaded on voice messages to certain executive service numbers to try and get a call from someone who can do something but to no avail.
So just saying if this was a service AFF offered I would be paid up ASAP!

 

[aikman]

I'm not sure Platinums would be happy about this as it dilutes one of their status benefits.

 

[Mattg]

So just saying if this was a service AFF offered I would be paid up ASAP!

I don't think this is a service AFF (as a company) could realistically offer, sorry.

That's not to say there aren't kind AFF members on this forum who might volunteer to try to help out every now and again.

 

[Nitro6333]

I'm not sure Platinums would be happy about this as it dilutes one of their status benefits.

Yes I can understand high level ff wouldn’t want access to Hobart call centres being used up by low level ff but I’m not actually looking for access to Hobart I’m just looking for access to someone who actually knows what they’re doing.

 

[Nitro6333]

That's not to say there aren't kind AFF members on this forum who might volunteer to try to help out every now and again.

I would certainly be open to any kind AFF members volunteering to try and help me out

 

[Flying Fox]

Oh how we all miss the days when a QF representative(s) would actively engage with this site and even intervene/problem solve on behalf of members.

Hopefully this will return one day.