Invalid certificate for book.virginaustralia.com?

[MiLK_MaN]

I've just to go book some MEL-SYD flights, but I'm getting an invalid SSL certificate warning after choosing the source/destination/dates and clicking select flights.

Is anyone else getting the problem? I've tried in both Google Chrome and Firefox with the same results.

 

[lazybones1987]

Working fine here.

 

[notzac]

Yup, there's a mistake with the certificate installation - the two Intermediate CAs that the SSL certificate needs aren't installed on the server. Virgin Australia, YGPM.

 

[drewbles]

I'm guessing this is fixed. I just booked a VA flight and was zero problems/warnings/error. The EV cert seems fine again now...

 

[notzac]

I'm guessing this is fixed.

Nope, still broken. Due to the nature of the issue, some browsers won't see the issue (modern browsers cache Intermediate CA certificates). The caching can be somewhat unpredictable as well, so relying on browser-based testing of SSL certificate installations is generally a bad idea.

*gets off soap box*

 

[drewbles]

Nope, still broken. Due to the nature of the issue, some browsers won't see the issue (modern browsers cache Intermediate CA certificates). The caching can be somewhat unpredictable as well, so relying on browser-based testing of SSL certificate installations is generally a bad idea.

*gets off soap box*

Yes of course you're right

Safari needs to get with the times

 

[Velocity Frequent Flyer]

We're looking into this now, quick fix could be to hit refresh, as it may only be one server affected.

 

[MiLK_MaN]

We're looking into this now, quick fix could be to hit refresh, as it may only be one server affected.

I ended up going back a few minutes later and the certificate trust was valid, so booked my flight with no concerns.

 

[LiamR]

Nope, still broken. Due to the nature of the issue, some browsers won't see the issue (modern browsers cache Intermediate CA certificates). The caching can be somewhat unpredictable as well, so relying on browser-based testing of SSL certificate installations is generally a bad idea.

*gets off soap box*

I've had a similar problem sometimes with logging into Velocity. Maybe 1 in 20 times I login? Strange.

 

[notzac]

I've had a similar problem sometimes with logging into Velocity. Maybe 1 in 20 times I login? Strange.

Interesting - the SSL certificate for www.velocityrewards.com.au appears to be installed correctly. Do you happen to recall the actual error message?

 

[LiamR]

Interesting - the SSL certificate for www.velocityrewards.com.au appears to be installed correctly. Do you happen to recall the actual error message?

I remember looking at it, at the time and thinking "That's not right" can't remember now. Will post next time I see it.