Is there still no portal to redeem gift vouchers?

[pmdg7444]

Whilst happily selling away gift vouchers one click from the main webpage:

Virgin Australia Gift Vouchers | Virgin Australia


It seems there is still no way to redeem them in the booking portal (CC, travel bank, POLI only)

C'mon VA, pls fix this! I don't want to ring up every single time! - I'm sure others will say the same.

 

[JohnK]

I purchased an $800 gift voucher last time and called to book the flights.

Took ~45 minutes in total over 2 phone calls and I now have 7 flights in one booking. :shock: She did assure me though that if I need to make a change to one of the flights they will more than likely make the change and waive the change fees because I am a valued Gold member. Well I hope so.

 

[psyentist]

Back today according to a call centre rep

 

[Plutonus]

Back today according to a call centre rep

Just tried. No option... And travelbank "can't connect"

 

[JohnK]

I used my travel bank the other day to book an airfare.

Right next to it was the Gift vouchers tab. I have not seen this before. Is it functioning? I am thinking of purchasing some more vouchers to book some flights around Easter next year.

 

[anchew]

Yes noticed it a couple of weeks ago. Have already used it. Worked like a charm.