Issues with QF app and website

05flyer

Junior Member
Joined
Sep 2, 2024
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37
Qantas
Silver Club
Virgin
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Oneworld
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Wondering if anybody else is having trouble accessing the app and website this morning? App gives "Unable to update. Please try again" message and website won't go beyond letting me press the log in button.
 
Okay appears to be back online now, logged in.

9:51am AEST.

EDIT : Hang on, going back to the homepage my name and points balance appeared, but as soon as I went to the Multi City search page, it says "Log in to your account".

Still appears to be broken.

Must be a software update gone wrong - akin to the few high profile meltdowns of late.
 
Happy Sunday morning to the IT team in Mascot!
 
Still problems.
First message was 'Unable to update, Please Try Again'. I did, then my SC and Points disappeared entirely. :(
 
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Is anyone having issues in searching for reward seats where there is a JQ flight option, or even issues with the Jetstar website?

On the Qantas website (not even a Singapore to Perth search) -

1732327632797.png

On the Jetstar website -
1732327596011.png
 
Yes the JQ rewards error has been happening for a few weeks at least - there's others experiencing it in other threads.
 

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