Jetstar Contact Us Chat Function

[yohy?!]

Used this for the first time today and it worked well!

I had a booking with a Starter Plus fare that had added a meal $ charge somehow that needed to be reversed.

No problem at all, agent reviewed booking, processed the refund all very efficiently.

Thumbs Up

 

[puppysparkes]

I've still got a copy of my chat log. I'm hoping that I don't need to refer to it for a 3K points claim. However, it's very handy and demonstrates my position perfectly. I rate my experience as a 6/10.