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VH-VWW ferried back to MEL empty as JQ7992 last night arriving at 22:53 which makes the reason for the cancellation a little more unknown.




The sourcing and contracted rates for QF/JQ is handled by Travelliance who typically negotiate a set rate for all room types with the Hotel. Without giving too much away our rate is closer to our lowest 'Best Available Rate'




Travelliance quiz hotels on the number of available rooms twice per day (in HBA at least) by email, so my guess is that when an airline requests rooms they already have a pretty good idea of where passengers are going to end up, I believe there is also a scale system which determines which Hotel is most suitable for a delay where the number of available rooms in the city exceeds the number of stranded pax to be accommodated based on things like the number of total available rooms, the amenities of the hotel (24hr reception etc), dining facilities and if the hotel has co-operated in the past.


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