JQ change ticket names

[Limewood]

What would be the cost to change the names of 2 tickets from OZ to Bali return?, as I understand it its $100 per pax, so $200 for 2 and any price difference if more now, but flights can't be less. Advise appreciated team.

 

[Limewood]

Here we go yet again, we booked 2 x JQ flights as our daughter and friend wanted to go to Bali a 4hr flight from CNS, now they can't go and we thought sell ours and move on, called JQ and found out the answer in doing so, talk about outrageous charges.

To change name (per pax) its $75 for name change each way! - plus fare difference of $44 each way!, so for two its a total of... wait for it $476!, so having paid $908 in toto for the tickets (inc. exit seats/20kg luggage) one loses at least 50% if a buyer can be found, so looks like we'll be going after all. So no more JQ ever, and how they get away with this is beyong belief, we should have known better.

 

[trooper]

Be careful who you fly with in future then...many airlines don't allow a change of pax on a ticket at ANY price.... well..other than cancel and rebook at current fare......

 

[Limewood]

Yes should have known better after couple hundred trips over the decades, so now its truly goodbye JQ...

 

[mannej]

Be careful who you fly with in future then...many airlines don't allow a change of pax on a ticket at ANY price.... well..other than cancel and rebook at current fare......

And even then some airlines both LCC and Full service have fares that are completely non-refundable full stop.

 

[MEL_Traveller]

Yes should have known better after couple hundred trips over the decades, so now its truly goodbye JQ...

In the grand scheme of things I think JQ is pretty generous allowing changes at all. You'd have been up for $908 on another airline if you cancelled (maybe some taxes back).

 

[Limewood]

Its done and i'm done with JQ, be nice week away anyway.

 

[TheInsider]

Its done and i'm done with JQ, be nice week away anyway.

You are aware that a lot of other airlines don't even allow name changes and that JQ is a LCC?

 

[Limewood]

Im done going to Bali now so....

 

[OzEire]

I guess JQ (and others) calculate that there are plenty of others who will book cheap fares without checking on the TnCs so can afford to peeve off a few hundred customers a week and stay in business for decades.

In short, don't book JQ it just encourages them !

 

[MEL_Traveller]

I guess JQ (and others) calculate that there are plenty of others who will book cheap fares without checking on the TnCs so can afford to peeve off a few hundred customers a week and stay in business for decades.

In short, don't book JQ it just encourages them !

i don't see how that applies in this case where it is actually an advantage to the customer? Any other airline (some LCCs excepted), no refund, lose money, or stored as voucher.

 

[OzEire]

i don't see how that applies in this case where it is actually an advantage to the customer? Any other airline (some LCCs excepted), no refund, lose money, or stored as voucher.

Acknowledging there are worse airlines out there doesn't make JQ better. Each to their own.