Last Activity date not being updated?

Status
Not open for further replies.

equus

Established Member
Joined
Jul 22, 2008
Posts
1,157
Just noticed that the last Activity date showing on the Account Summary page in QFF does not seem to be updating correctly. I searched but couldn't find any similar threads.

Considering that everything except family transfers is supposed to constitute activty, 2 accounts I have access to have received and used points quite recently (Everyday rewards, Amex, flights, redemptions etc), yet show last Activity of May 2010 and June 2010. Considering there have been flights taken after these dates, it appears that something is broken.

The question - is it just the web site display, or has Qantas found a way of accelerating the 18 months no points activity for expiry?

Does anyone else have the same issue?
 
Yeah, mine says "Jun 2010" when my real last activity was less than a week ago :)
 
Yes, last point activity shows as Jun 2010.

Since July I have had 15 QFF points earning activities, including 9 QF segments, noted on my account.
 
Yep I have June 2010 as my last activity, but all of the actual activity is recorded in my activity statement.
 
This has been discussed already. I can't search for a link until tonight but I think the thread was something like "activity not updating"

I too last flew in Jun 10
 
I emailed QFF a couple of weeks ago and got a phone call back. The explanation given was that it was related to the change of the point expiry 'non-activity' period from 3 years to 18 months. I'd suspect it was IT doing something that then caused a glitch in the update date.
 
Read our AFF credit card guides and start earning more points now.

AFF Supporters can remove this and all advertisements

Status
Not open for further replies.

Become an AFF member!

Join Australian Frequent Flyer (AFF) for free and unlock insider tips, exclusive deals, and global meetups with 65,000+ frequent flyers.

AFF members can also access our Frequent Flyer Training courses, and upgrade to Fast-track your way to expert traveller status and unlock even more exclusive discounts!

AFF forum abbreviations

Wondering about Y, J or any of the other abbreviations used on our forum?

Check out our guide to common AFF acronyms & abbreviations.
Back
Top