Letter from Mr Borghetti

[Shano]

Just received a package in the mail from Qantas with 1 page letter summary and glossy colour brochure on the new SYD and MEL First lounges.

I would assume that they are sending this to all WP's.

Bit surprised that this wasn't sent closer to the actual opening of the lounges .

Considering all of the other forms of lounge promotion to date, seems like a waste of money.

 

[Dave Noble]

What I found odd about the glossy brochure was that the page that is about the in flight seating, has Business Skybed in it ; given it being all about a shiny Flounge, I would have expected them to have been advertising the F cabin

Dave

 

[Hawkeye]

What I found odd about the glossy brochure was that the page that is about the in flight seating, has Business Skybed in it ; given it being all about a shiny Flounge, I would have expected them to have been advertising the F cabin

Which begs the question: which cabin are Floungers most likely to sit in? I had suspected J, their gaining access to the Flounge by virtue of tier status.

Pure speculation on my part, however.

 

[Mal]

I wonder if this is a MEL and SYD-centric mailout...

Then again, mail from SYD to BNE does often take another day to arrive.

 

[oz_mark]

I wonder if this is a MEL and SYD-centric mailout...

Then again, mail from SYD to BNE does often take another day to arrive.

Certainly no sign of it this side of the country.

 

[JohnK]

Then again, mail from SYD to BNE does often take another day to arrive.

Hmmm. Takes even longer to get to me and I live in SYD....

 

[serfty]

None here; last Thursday I received my month WP statement in the mail, nothing else ... not even the Frequent Flyer news letter.

 

[d15.in.oz]

I am wondering if anyone, who has already visited a new QF FLounge, has received the brochure… possible redundancy. Maybe, QF thinks it doesn't need to promote the new lounge experience, to someone who has already experienced it?

 

[Mal]

Unless it's only for those pax who have flown F via SYD or MEL in the last year? Will know more when I check my mail on Monday.

 

[Dave Noble]

None here; last Thursday I received my month WP statement in the mail, nothing else ... not even the Frequent Flyer news letter.

The brochure came separately to the monthly statement

Dave

 

[Shano]

I am wondering if anyone, who has already visited a new QF FLounge, has received the brochure… possible redundancy. Maybe, QF thinks it doesn't need to promote the new lounge experience, to someone who has already experienced it?

I visited the SYD F Lounge a few days after it opened, so this does not seem to be a criteria for the mail out.

 

[d15.in.oz]

...this does not seem to be a criteria for the mail out.

Okay, ta…

So next question is – has any Platinum member, who HAS NOT travelled on a paid (ooops, I think KiwiFlyer taught me to say “revenue”) QF International J or F ticket, received the brochure? (i.e. maybe QF targeting a "premium" sub category of Platinum?)

 

[serfty]

None here; last Thursday I received my month WP statement in the mail, nothing else ... not even the Frequent Flyer news letter.

I did receive one of these nice white glossy brochures on Monday.

 

[DTM1]

perhaps they have various versions of the brochure, and the one being sent to WP members is on the assumption that the WP members will be travelling in J.

I was also surprised to see the sky bed.

 

[Chambo]

Okay, ta…

So next question is – has any Platinum member, who HAS NOT travelled on a paid (ooops, I think KiwiFlyer taught me to say “revenue”) QF International J or F ticket, received the brochure? (i.e. maybe QF targeting a "premium" sub category of Platinum?)

In my very first post after a couple of weeks of lurking, in answer to d15.in.oz, I received the brochure and have not travelled in Qantas International J or F since the new first class lounges opened. That said, I have travelled in both classes before...

great site by the way folks...

Chambo