Unless the lounge is jam packed I normally get proactive service in the BNE, PER, SYD and CBR J lounges. Staff know me pretty well in the latter two. Don't recall as frequent proactive service in the old MEL J lounge. There was none on my first visit - the one lady looking after our area was flat out just keeping tables clear, which she did well. Can't see it being a feature here. Am sure if asked the staff would oblige, but not a good use of their time.