More negative press for Q on not processing refunds.
Still hard to understand why with 20,000 staff stood down they cannot process refunds as fast as overseas airlines have for Austalians, unless the cash shortage is near terminal.
www.news.com.au
After all Q cannot expect to hold out the refunds until 2021 can they? Q stalled with the ACCC until late June, perhaps to preserve what little cash they had. Then got reprimanded again by the ACCC for issuing an 'unclear' refund email.
www.news.com.au
Still hard to understand why with 20,000 staff stood down they cannot process refunds as fast as overseas airlines have for Austalians, unless the cash shortage is near terminal.
Qantas passengers fuming after refunds delayed five months
Qantas passengers are growing increasingly frustrated as they wait more than five months for refunds on bookings worth thousands of dollars after travel plans were scuttled due to COVID-19.
www.news.com.au
After all Q cannot expect to hold out the refunds until 2021 can they? Q stalled with the ACCC until late June, perhaps to preserve what little cash they had. Then got reprimanded again by the ACCC for issuing an 'unclear' refund email.
Qantas savaged for virus refund policy
The consumer watchdog has savaged Qantas for not telling customers they were entitled to refunds on flights cancelled as a result of the coronavirus.
www.news.com.au
