Negative SCs in Velocity

[leny]

Sorry, I don't have much time to write this.

My status review and the taking away of SCs has taken my SC balance into a negative number. Earning SCs only brings it closer to 0. Has this happened to anyone? What do I do?

Cheers

 

[serfty]

Let me get this straight (with a bit of conjecture).

You were credited with more points than you should have (earned do to some error.

You used some velocity points and a subsequent fix to the aforementioned error reduced your balance to a -ve number.

(Note, with Velocity, SC's do not 'exist').

 

[leny]

I was in an internet cafe when I wrote and had less than a minute left.

I have just written out the whole story, but have figured it out now.

When you look at recent activity, the totals down the bottom take into consideration only the last 5 actions.

SO, when my status review has taken away 2000 or so SCs, my balance went down to -2000 or so. This is because the entries which showed the earning of those SCs were not considered in the total because they were not visible in the last 5 activities.

To see the true total, I had to look up the statement of the entire life of my membership, or at least a year prior to my status review month.

Does this make sense at all?? :-|


PS.
I have not redeemed any points, haven't changed status, nor was there any error in the awarding of points and SCs.

 

[dajop]

(Note, with Velocity, SC's do not 'exist').

Well to be fair to leny, they do indeed exist. Any velocity points earnt on an eligible (status earning) velocity partner, also accrue in a separate column with the title "status credits".

 

[Petch]

Does this make sense at all??

Yes.

I am very new to Velocity, but would agree with Leny, that this is a strange accounting practice. Why bother displaying the total of the status and points columns for the last 5 transactions? It's going to produce information that is of no practical use, and indeed can become confusing, as Leny points out.

The only totals that you are interested in are -

• the total number of points in the account (very nicely displayed in the top right!)
• the total number of status credits you have in this membership year (less obviously displayed, particularly as the totalling of the status credits for the last 5 transactions is bolded, and stands out more than the membership-YTD "balance").

P.S. I just logged into my QFF, and on their activity page, they don't total the point or status columns of the last arbitrary 21 transactions. (Sensible.)

 

[leny]

I have now also realised this, and was wrong to look at the totals figures down the bottom. I didn't realise that the points and status credits were listed just above the last 5 activities.

I guess it's just there to confuse people.