Card Promotions New ANZ Frequent Flyer Black 110,000 points & $100 back

nightelves · Tuesday at 2:36 PM

N860CR said:
Lodge it as a complaint. They’ll do it then.

Is that after closure or before?

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Mr H · Tuesday at 2:56 PM

nightelves said:
Anyone able to successfully get a pro-rata refund recently? Tried with two agents and no luck.

Just my own thinking, but it really isn't cool to try to get pro rata refunds. Churning works based on us expecting the card provider to stick to the letter of an agreement, even though it is disadvantageous for them to do so. Not sticking to your side of the bargain once they have delivered on theirs is pretty stinky.

bronzebird · Tuesday at 6:25 PM

nightelves said:
Anyone able to successfully get a pro-rata refund recently? Tried with two agents and no luck.

Yes cancelled this a week back mid cycle. They agreed to do a pro rata refund over the phone and assured points will still be credited when statement arrives

Card Promotions New ANZ Frequent Flyer Black 110,000 points & $100 back

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