D
Deleted member 78516
Guest
Hi all,
Newbie here!
So, I got approved last week for an AMEX Platinum Personal Card and received it a couple days later.
Whilst I was playing around with the app, my partner and I clicked the “Check Spending Power” button a few times and It automatically triggered a Financial Review! Couldnt even purchase anything as it declined at the shops 20 minutes later.
I received a phone call from someone who said I need to provide my payslips, Drivers License and bank statements.
Which I did on the same day, however I am self employed, so I wasn’t able to supply payslips, just provided a bunch of documentation showing my income and I also sent through my partners payslips and bank statements for household income.
This is my first AMEX and had no idea about the financial review!
Has anyone else gone through this? Didn’t even have the card for 30 minutes and locked out, and now I may get the account cancelled?
It surprised me...didn’t even know about not touching things in the app!
Newbie here!
So, I got approved last week for an AMEX Platinum Personal Card and received it a couple days later.
Whilst I was playing around with the app, my partner and I clicked the “Check Spending Power” button a few times and It automatically triggered a Financial Review! Couldnt even purchase anything as it declined at the shops 20 minutes later.
I received a phone call from someone who said I need to provide my payslips, Drivers License and bank statements.
Which I did on the same day, however I am self employed, so I wasn’t able to supply payslips, just provided a bunch of documentation showing my income and I also sent through my partners payslips and bank statements for household income.
This is my first AMEX and had no idea about the financial review!
Has anyone else gone through this? Didn’t even have the card for 30 minutes and locked out, and now I may get the account cancelled?
It surprised me...didn’t even know about not touching things in the app!