No safety video / exit row safety briefing

[Blackadder]

Currently in the air from Darwin back to Sydney, and a couple of surprising omissions from the pre departure routine.
Have an exit row seat, and no additional briefing for the exit row.
Also no safety video, just the crew doing the demonstrations to a standard recorded voiceover.
Is this a new thing, or just the variable service levels?

 

[docjames]

Currently in the air from Darwin back to Sydney, and a couple of surprising omissions from the pre departure routine.
Have an exit row seat, and no additional briefing for the exit row.
Also no safety video, just the crew doing the demonstrations to a standard recorded voiceover.
Is this a new thing, or just the variable service levels?

The exit row briefing is a clear miss.

The manual version is perfectly acceptable (from a safety/legal standpoint), perhaps there is an issue with the IFE screens.

I once had the LAN video briefing fire up a little delayed (no crew briefing) - it popped up at full volume part way though as we were passing about 2000ft…….was somewhat disconcerting.

 

[justinbrett]

Also no safety video, just the crew doing the demonstrations to a standard recorded voiceover.
Is this a new thing, or just the variable service levels?

I've had this on AA and BA even with IFE. I think it's becoming the new norm - as a lot of aircraft don't have screens, makes it more consistent.

When you say exit row, do you mean over wing exit? If you're at an exit with a jumpseat, I don't believe they have to give you the briefing (ie, they don't give it on QF 737 row 1). I thought it was a CASA requirement for over wing though in case there is no crew to assist. As you're on an A330, I'm going to assume you're near a jumpseat - but please correct me if I'm wrong.

 

[BD1959]

Safety briefing aside, it will be interesting to hear how the service went generally. I find top crews usually have a top CSM behind them, someone who misses ensuring something as basic as a Exit Row Briefing has occurred (and yes I am assuming the checking ensuring this happens rests with the CSM) would doubtless be on top of their game when it came to gee-ing the crew along ...

Regards,

BD

 

[BD1959]

When you say exit row, do you mean over wing exit? If you're at an exit with a jumpseat, I don't believe they have to give you the briefing (ie, they don't give it on QF 737 row 1). I thought it was a CASA requirement for over wing though in case there is no crew to assist. As you're on an A330, I'm going to assume you're near a jumpseat - but please correct me if I'm wrong.

Back in the days of free exit row seating (rows 13/14 on the 737) I'd usually self-assign there if available. There was *always* an over-wing Exit Row briefing given, usually requiring a discreet nod from each individual sat there to indicate they both understood the briefing and agreed to assist in the event of an emergency, followed by a ping to the CSM and a thumbs-up to the forward galley that the briefing had been completed.

Similarly, in a light aircraft, I'm obliged - as pilot flying - to give a safety briefing to any passengers prior to departure.

Regards,

BD

 

[justinbrett]

Back in the days of free exit row seating (rows 13/14 on the 737) I'd usually self-assign there if available. There was *always* an over-wing Exit Row briefing given, usually requiring a discreet nod from each individual sat there to indicate they both understood the briefing and agreed to assist in the event of an emergency, followed by a ping to the CSM and a thumbs-up to the forward galley that the briefing had been completed.

Similarly, in a light aircraft, I'm obliged - as pilot flying - to give a safety briefing to any passengers prior to departure.

Regards,

BD

Yes, but the difference here is all of the exits on an A330 are full doors, each of which is manned by a FA in a jump seat.

I don't think there is a legal requirement for such a briefing in these seats, and I actually don't recall getting one now I think about it. If it were, QF would have to brief row 1 on a 737, and they definitely don't.

JQ don't brief row 1 on an A320, although you still have to meet the requirements to sit there.

 

[BD1959]

Yes, but the difference here is all of the exits on an A330 are full doors, each of which is manned by a FA in a jump seat.

I don't think there is a legal requirement for such a briefing in these seats, and I actually don't recall getting one now I think about it. If it were, QF would have to brief row 1 on a 737, and they definitely don't.

JQ don't brief row 1 on an A320, although you still have to meet the requirements to sit there.

You've hit the nail on the head there ... there's no requirement to brief passengers in the operation of exit doors when there is a crew member assigned to that task. QF841 (presumably the OP's flight) is an A330 so a briefing is not necessary.

Regards,

BD

 

[jb747]

There’s quite a bit involved in the operation of the main doors, and they certainly don’t even want it crossing your mind that you should do it.

 

[Blackadder]

You've hit the nail on the head there ... there's no requirement to brief passengers in the operation of exit doors when there is a crew member assigned to that task. QF841 (presumably the OP's flight) is an A330 so a briefing is not necessary.

Regards,

BD

Safety briefing aside, it will be interesting to hear how the service went generally. I find top crews usually have a top CSM behind them, someone who misses ensuring something as basic as a Exit Row Briefing has occurred (and yes I am assuming the checking ensuring this happens rests with the CSM) would doubtless be on top of their game when it came to gee-ing the crew along ...

Regards,

BD

Crew are solid without being a stand out.

 

[docjames]

Yes, but the difference here is all of the exits on an A330 are full doors, each of which is manned by a FA in a jump seat.

I don't think there is a legal requirement for such a briefing in these seats, and I actually don't recall getting one now I think about it. If it were, QF would have to brief row 1 on a 737, and they definitely don't.

JQ don't brief row 1 on an A320, although you still have to meet the requirements to sit there.

I had assumed it was a 737.

Agree - no need to brief if the exit has a cabin crew member station stationed there (A330, 787 etc).