Hi all,
Took a flight from Boston to Chicago.
Booked and paid on their site.
Was asked for FF number and given option to use Qantas FF number
Appears on email confirmation.
NO POINTS received.
Rang Qantas..useless.
Email to AA....no response after 7 days
Rang AA...attemptrd to transfer me disconnected
Rang again and told Q flight not eligible...NEVER TOLD THIS AT ANY POINT!
Wanted complaints department and got told email to be sent to me USELESS.
If I had been informed before booking made I would have flown another airline!
Comments?
Took a flight from Boston to Chicago.
Booked and paid on their site.
Was asked for FF number and given option to use Qantas FF number
Appears on email confirmation.
NO POINTS received.
Rang Qantas..useless.
Email to AA....no response after 7 days
Rang AA...attemptrd to transfer me disconnected
Rang again and told Q flight not eligible...NEVER TOLD THIS AT ANY POINT!
Wanted complaints department and got told email to be sent to me USELESS.
If I had been informed before booking made I would have flown another airline!
Comments?