mbeder
Member
- Joined
- Jul 3, 2002
- Posts
- 257
- Qantas
- Platinum
- Virgin
- Gold
I recently attempted to book a Sydney - Cape Town – Sydney trip on the Qantas website using Frequent Flyer points. I’m web literate and have booked numerous domestic and international flights on-line, plus there’s usually a 1,000 bonus for booking on-line.
However, I soon discovered that I could only book Sydney-Johannesburg-Sydney at a cost of 90,000 points on the web, which sounded OK. I then just needed to organise a Cape Town-Johannesburg- Cape Town ticket, which I was happy to pay for using cash, and was quoted a couple of hundred $ to do so my travel agent. During my conversation with my travel agent, she indicated that I should try book the full trip over the telephone using points as it “should be possible”.
I duly phoned the Frequent Flyer call centre, and was delighted, but somewhat surprised, to find that they were able to book me a Sydney - Cape Town – Sydney ticket, with code share flights on BA/ComAir for the Cape Town-Johannesburg- Cape Town legs for a total of 80,000 points! So not only did I save the cost of the Cape Town-Johannesburg- Cape Town legs, but I also saved 10,000 points.
The Qantas operator indicated that the on-line booking system on the website only offers limited routes, and anything out of the ordinary, like connecting flights or side trips are not easily done.
However, I soon discovered that I could only book Sydney-Johannesburg-Sydney at a cost of 90,000 points on the web, which sounded OK. I then just needed to organise a Cape Town-Johannesburg- Cape Town ticket, which I was happy to pay for using cash, and was quoted a couple of hundred $ to do so my travel agent. During my conversation with my travel agent, she indicated that I should try book the full trip over the telephone using points as it “should be possible”.
I duly phoned the Frequent Flyer call centre, and was delighted, but somewhat surprised, to find that they were able to book me a Sydney - Cape Town – Sydney ticket, with code share flights on BA/ComAir for the Cape Town-Johannesburg- Cape Town legs for a total of 80,000 points! So not only did I save the cost of the Cape Town-Johannesburg- Cape Town legs, but I also saved 10,000 points.
The Qantas operator indicated that the on-line booking system on the website only offers limited routes, and anything out of the ordinary, like connecting flights or side trips are not easily done.