A question for the brains trust.
We are currently on our way home from Lima on a medical repatriation after +1 spent 6 nights in hospital with pneumonia. We had completed the first couple of flights of a One World Classic Award. Normally, once you take your first flight you can not change the routing although I believe you can change the date or time of subsequent flights. If you miss a flight then the remainder of the itinerary is cancelled.
Does any one have any knowledge or experience as to what happens when you can't/don't complete a sector due to medical reasons? I will wait until returning to Oz before ringing QF as being on hold from Lima for an hour would be very costly.
Thanks in advance for any comments and advice.