Just booked my second leg of OWA 48 hours ago which shows as 'confirmed' on CMT and My Booking.
Was ensured even when I pushed back to ticket on the spot that it would be done within 24 hours, this was not the case.
Called back yesterday and was told that it wasn't ticketed due to being a public holiday and not having many ticketing staff (lol) and to wait another 24 hours, and again nothing...
Called again this morning and outlined the issue again, I can now see there has been a credit for the initial points and a deduction of the initial flight plus the new flight but no money has come out of my account and no e-ticket. The lady from Fiji said she can't call ticketing and I would get the e-ticket within 24 hours and as the flight was not imminent it was not a priority to be ticketed.
Is this normal or should I call back and push to have ticketed while I wait?
